VMware Tools Problem on VMware 17

[Ronald Voyles]

I was on VMware Workstation and noticed that it wanted me to update VMware Tools but when I tried to. It gave me a message saying

" VMware product installation cannot run the 32-bit installer on 64-bit windows ". I was wondering if anyone as seen or dealt with

this problem before and solve it or if not maybe find a solution. Also, I'm running VMware Workstation 17 Pro 17.6.3 build-24583834

and the host is Windows 11 64-bit. The VM is Windows 10 64-bit.

[RaSystemlord]

Never seen this, but I suspect the error message to be wrong. Otherwise, many possibilities:

a) You are not Running As Admin, b) There is something really wrong with your Win 10 Guest, you don't say which version it is, or how old VM it is (used-Windows is never the same as new-Windows), c) There is something really wrong with VMware 17.6.3. or its media, d) Or even 3rd Party software on Win 10 to block your attempt to install.

[Vinitha V Nair]

Hi,

Can you please share the vminst.log and vmmsi.log from %temp%. What is the VMtools installed version and upgrade version?

Thanks,

Vinitha V Nair

[kasper]

Seems like there was a change in 17.6.3 with 'tools'.    I do not see a setup64.exe which existed before.   Strange.