@medicnick83 Please try below steps and let us know if issue still persists-
1. Clean Uninstall Workstation Pro using below-
Uninstall WS Pro/Player.
Go to this location - C:\ProgramData\VMware and delete the folders for VMware Workstation and VMware Player.
Go to this location - C:\Users\dtomar\AppData\Roaming\VMware and delete all the files inside
Go to this location - C:\Program Files (x86)\VMware and delete the folders for VMware Workstation and VMware Player.
2. Please stop related services if any by "sc stop serviceName" in cmd with administrative with priviledge
sc stop VMUSBArbService
sc stop hcmon
sc stop vmusb
3. Remove drivers:
del C:\Windows\System32\drivers\hcmon.sys
del C:\Windows\System32\drivers\vmusb.sys
remove hcmon, vmusb from here C:\Windows\System32\DRVSTORE
4. Remove registry related to WS Pro:
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc." /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc." /f
5.
a.Stop 'VMware USB Arbitration service' from services.msc if running.
b.Delete below registry entries for
i."VMUSBArbService from "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VMUSBArbService"
ii."Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmusb"
c.Delete same entries from CurrentControlSet001 if any.
6. Delete usb folders from "C:\Program Files (x86)\Common Files\VMware\USB"
7. Delete hcmon and vmusb from C:\Program Files\Common Files\VMware\Drivers\hcmon & C:\Program Files\Common
Files\VMware\Drivers\vmusb
8. Reboot your system and install WS Pro.