Hi,
Yeah, if your VCSA is stuck like that, reinstalling is probably the easiest way forward. Luckily, licensing isn’t tied to the specific installation—your vCenter license is linked to your VMware account, so you should be able to reuse the same key on the new deployment.
Before going all in on a reinstall, you might want to give a quick filesystem repair a shot. If you can get into single-user mode, try running:
Sometimes it’s enough to get things running again, at least temporarily.