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 How to buy VMware Desktop Hypervisor Pro?

Serhiy Fyrin's profile image
Serhiy Fyrin posted Oct 11, 2024 06:14 PM

I tried to buy VMware Desktop Hypervisor Pro through CloudVista link that VMWare has on its site but no luck. Even though payment came through and order confirmation was received, I never received any license id or contract number or site id or anything that will allow me to use my purchased product. Contacting CloudVista and Broadcom support didn't help as they were pointing to each other and rejecting my requests for help. It was very bad and unsuccessful buying experience.

So I wonder, has anybody successfully bought VMware Desktop Hypervisor Pro recently? How did you do that?

Tom Rune Berg's profile image
Tom Rune Berg

Hi,

we bought the HyperVisor desktop subscription from Cloudvista. 

About a day later, I got an email from erp-donotreply@broadcom.com that includes the site ID and instructions.

We then had to enter the Site ID and wait for Broadcom to verify it. That dragged a bit, but if you call them they get on it right away, so about a couple of days after that we were up and running. 

Look even in spam for something like: