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 How To Alter Parameters In Payload Templates/Help With Guest File Utilisation Alert Emails

Adam Venner's profile image
Adam Venner posted Feb 06, 2025 07:10 AM

Hi,

I'm looking to set up an email notification based on the "One or more virtual machine guest file systems are running out of disk space". I've set up the Notification, Payload Template and Outbound Plugin and I'm able to receive the alert fine. However the information in the email isn't easily read. I've stripped out the information not relevant to me and I'm left with this:

Server : 

 
 
Virtual Machine Name : 
Object Type : 
Parent Host : 
Parent Cluster : 
Parent Folder : 
 

Current State : 

Symptoms:

Recommendations: 
 
Alert Creation : 

 

The "${Symptoms} parameter however displays this information which is what I'd like to change:

Symptom Name Object Name Object ID Metric Message Info
Guest file system space usage at critical level MYSRV1 4bd07cba-349fd-234r98sdf-3rdsfo guestfilesystem:C:\|percentage 95.349 > 95.0

 

This isn't as easily read as I'd want. Namely I'd like to remove the "Object ID" and change "guestfilesystem:C:\|percentage". Is there any way to do this? Or, is there any way to simply display: Machine name, the drive that's full, and the percentage full?

Versions:

VMware Aria Operations

Version: 8.18.2 (24394060)
Edition: Advanced
shashikrishnak's profile image
shashikrishnak

I am facing the same issue. I would like to customize the ${SYMPTOMS} parameter in the Email Payload Template to exclude the Object ID column from the generated table.

Is there a supported way to modify the built-in ${SYMPTOMS} output, or create a custom symptoms parameter that excludes specific fields (like Object ID)?

If not, what would be the recommended approach to achieve this in Aria Operations / vROPS?

Vu Nguyen's profile image
Vu Nguyen

me too. I have to use the Power Automate to parse the alert content sent with webhook. It works with single symptom but not with the alert that has multiple symptoms. since the 2nd 3rd ... symptom are not separated by any delimiter.