How can I register a Broadcom account using an email address that belongs to both the company and my personal account?

[huangsijun17]

Because my personal Vmware account contained non-English characters, after the account was merged into the Broadcom account, the First Name and other information appeared garbled. 

I cannot use Broadcom technical support and other functions because of the garbled username. I contacted Broadcom by phone and hoped to change my username. However, Broadcom technical support refused to change my username because the email address I used was Hotmail, which was a personal email address rather than a company email address.

How can I, as a personal user, use a company email address to download a free for personal use software?

[TomRBerg]

In the end I had to sign up for a new Broadcom account using my company email, and then contact broadcom customer support to have them transfer the account and assets across.

Edit: That was the plan, but 3 days later they still haven't completed the transfer, so I cannot access my products yet...