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 Cannot remote into VM after reboot

Sebastian Kaminski's profile image
Sebastian Kaminski posted Feb 03, 2025 10:35 AM

Hi Folks!

I'm having an issue with a VM in vSphere that after a reboot, I cannot seem to remote into it.

I can ping the VM, it shows as being online and when I try both "Launch Web Console" or "Launch Remote Console", I land on the Windows login screen but this is where I run into an issue. 

Sending ctrl+alt+del shows a blue screen for a split second (white dot in center) and returns back to the login screen. Given I could rdp into this vm prior using the native windows service, I tried and was prompted for my username and password but it closes the window after each attempt.

Has anyone encountered this before?

Thanks for any input!