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Windows 11 24H2 cant run any vmware vm's

  • 1.  Windows 11 24H2 cant run any vmware vm's

    Posted Nov 10, 2024 10:20 AM

    I used to run Windows 11 23H2 and vmware workstation 16.2.5 with multiple vm's. I upgraded to Windows 24H2 and I was able to run vm's still. (I cant be sure did I upgrade vmware workstation to 17.6.1 immediately or a bit later). Now I run latest patch KB5044384 for Windows 24H2 and I cant run any vm's as immediately at startup I get error: "failed to power on'<xxx>.vmx'. This is true for all vm's and if I try create new its the same outcome. I suspect that the KB5044384 patch broke something but I cant be sure nor I cant roll back. I've tried with hyper-v and/or hypervisor platform on and off. Fully disabled VBS, credential guard etc. and the outcome is always the same. Only thing wrong I can see from the logs is: Module 'CPUID' initialization failed. Its exactly the same regardless if VBS, Hyper-v etc. is on or off. I can run VirtualBox with or without hyper-v hypervisor wit no problems.  Is there something that I am missing and how could I fix this except reinstalling host to older version?



  • 2.  RE: Windows 11 24H2 cant run any vmware vm's

    Broadcom Employee
    Posted Nov 11, 2024 12:00 AM

    mikas Request you to reproduce the issue and share support bundle of the VM where you are seeing this error.




  • 3.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 06, 2024 09:31 AM
      |   view attached

    Hey. I tried to reinstall vmware workstation again multiple times but it didn't help.

    When creating "Collect support data" from vmware workstation it doesn't create .zip file to the folder I ask it to. I feel like the bundle creation stops by itself before completion. It still seems to collect support data to
    C:\Users\*user*\AppData\Local\Temp\vmware-support
    from which I created .zip file from.


    Attachment(s)



  • 4.  RE: Windows 11 24H2 cant run any vmware vm's

    Broadcom Employee
    Posted Dec 16, 2024 01:21 AM

    mikas The support bundle you have provided has empty folders, requesting you to recreate the issue with any of the affected VMs and share Full Support bundle using Help->Support->Collect Support Data, then from the window that follows check the radiobutton of the VM you are seeing the issue and generate the support bundle.




  • 5.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 13, 2024 10:11 AM

    I am still trying to solve this problem. No old or new VM's (windows, Linux, dos, any) can be started as stated in initial post. I've done multiple VMware workstation pro reinstalls and also cleaned up the remains after uninstallations with Broadcom uninstall guide. Host windows is currently upgraded to the latest December patches of WIN 11 Pro 24H2. Still I get the same "Module 'CPUID' initialization failed" error in logs and vm startup stops "instantly". Any help or pointing to some direction where to look at would be appreciated.




  • 6.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 13, 2024 12:49 PM

    ... not sure if this helps, but if you think that you are in a deadlock ...

    Mikas, I just recently posted Win11 Pro 24H2 and VMware 17.5.2 subject. By default, by Microsoft defaults, everything works quite alrigth with Win Pro 10 (rather recent), Win Pro 11 (rather recent) and Kubuntu clients. See the details from my post.




  • 7.  RE: Windows 11 24H2 cant run any vmware vm's

    Broadcom Employee
    Posted Dec 16, 2024 08:46 AM

    The support bundle you uploaded was empty.  Can you upload a vmware.log file from a failed power-on attempt?




  • 8.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 17, 2024 12:07 PM
      |   view attached

    Hey. I reinstalled VMware workstation once more and how "Collect Support Data" seems to work fine and proper .zip file is created. 


    Attachment(s)



  • 9.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 17, 2024 12:08 PM
      |   view attached

    Hey. I got the "Collect Support Data" working after another VMWare workstation reinstall and posted that .zip file to this thread. I'll attach the log from the failed attempt to this post as well. From the log file: "Module 'CPUID' initialization failed." which has been the same problem from the start.


    Attachment(s)

    log
    vmware-vmx-19316.log   6 KB 1 version


  • 10.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 19, 2024 03:18 PM

    Hey. Update. I reinstalled the host with same WIN 11 24H2 and latest updates and updated to vmware 17.6.2.
    Everything worked initially but after installing few other basic programs, like Office 365 etc. and rebooted I am back in same situation.

    Initially working as it should: vmware.log
    2024-12-19T08:19:31.160Z In(05) vmx IOPL_Init: Hyper-V detected by CPUID
    2024-12-19T08:19:31.161Z In(05) vmx IOCTL_VMX86_SET_MEMORY_PARAMS already set
    2024-12-19T08:19:31.163Z In(05) vmx FeatureCompat: No EVC masks.
    2024-12-19T08:19:31.191Z In(05) vmx hostCPUID vendor: AuthenticAMD
    2024-12-19T08:19:31.191Z In(05) vmx hostCPUID family: 0x19 model: 0x21 stepping: 0x0
    2024-12-19T08:19:31.191Z In(05) vmx hostCPUID codename: Zen3
    2024-12-19T08:19:31.191Z In(05) vmx hostCPUID name: AMD Ryzen 9 5900X 12-Core Processor  

    After reboot etc: vmware-vmx.log
    2024-12-19T17:55:52.098Z In(05) vmx IOPL_Init: Hyper-V detected by CPUID
    2024-12-19T17:55:52.099Z In(05) vmx IOCTL_VMX86_SET_MEMORY_PARAMS already set
    2024-12-19T17:55:52.099Z In(05) vmx FeatureCompat: No EVC masks.
    2024-12-19T17:55:52.101Z In(05) vmx Module 'CPUID' initialization failed.

    I've disabled windows 'Core Isolation - Memory Integrity' since I reinstalled fresh Win 11 24H2 but I also tried with it re-enabled with same results.




  • 11.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 20, 2024 08:45 AM

    Interesting update. In my Win11 test (see a different thread), I did not have Office 365 installed. The reason is that it is not a company computer and I don't have any other paid software installed there (other than VMware Workstation Pro and Win 11 Pro itself).

    Either it is Office 365 or "etc" causing the problems. I wouldn't be surprised if it were Office 365 because it does all kinds of nasty things - like putting One Drive uploading working without asking (not a problem if you don't have anything on its default folders, like on Desktop OR if you have fibre optic connection).

    I hope Broadcom can work out these kinds of compatibility problems.




  • 12.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 20, 2024 08:46 AM

    Seems I got this issue solved to some extent though I still cant say what caused this. What I did:

    For one Windows 10 vm:
    *Always start workstation as Admin
    - Deleted .vmx config file. Created new vm using the existing .vmsd. Configured it as it should be in workstation. Not started actual vm yet.
    - Removed the vm from workstation tab, closed workstation.
    - Edited newly created .vmx file and  removed lines:
    numvcpus = "4"
    cpuid.coresPerSocket = "4"
    - Started workstation, selected just configured Windows 10 vm.
    -> VM started as it should (defaulted to one core only) without errors and no more "Module 'CPUID' initialization failed" in log.
    - After that I changed cpu parameters back to normal 4 and still everything works.

    After this one Windows 10 vm had started once rest of the vm's (other old Win10, Ubuntu, CentOS and new Win10) work now as well. This is without needing to edit .vmx files or other configurations for those. None of the vm's were working previously nor I could create new ones without getting the same error.

    Seems like workstation had to reinitialize the CPUID detection one time as this Windows 10 vm .vmx file didn't have any CPU parameters assigned. This is just speculation and I cant say what really caused this even after fresh install of host system.




  • 13.  RE: Windows 11 24H2 cant run any vmware vm's

    Posted Dec 20, 2024 12:47 PM

    Interesting.

    One VM computer = one folder. Do you have something else?

    As such, different VMs should have NO effect to each other.




  • 14.  RE: Windows 11 24H2 cant run any vmware vm's

    Broadcom Employee
    Posted Dec 16, 2024 12:15 AM

    mikas Raised a ticket internally, relevant team will look into the same.