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  • 1.  WCP crashed while starting

    Posted Apr 13, 2023 09:23 AM

    Hi,

     

    When i try to start the WCP service i have a error:

    "crashed while starting"

    i haved checked the wcp logs and i have:

     

    root@vCSA-001 [ /var/log/vmware/wcp ]# tail -f /var/log/vmware/wcp/wcpsvc.log
    2022-11-08T15:59:56.207Z info wcp [vchelper/extension_monitor.go:129] [opID=extmon] ExtMon will retry PC WFU loop; interval: 5s
    2022-11-08T15:59:56.293Z error wcp [vcmonitor/view_monitor.go:145] [opID=ViewMon-ClusterComputeResource] WaitForUpdates for object ClusterComputeResource and view ContainerView:session[52f85300-fac0-4294-7062-95db17e0730f]520b8ff2-85a1-eb8d-27c9-56cc447f149a return error. Err Post "https://vCSA-001.vmware..com:443/sdk": dial tcp 127.0.0.1:443: connect: connection refused
    2022-11-08T15:59:56.297Z info wcp [vcmonitor/view_monitor.go:118] [opID=ViewMon-HostSystem] ViewMonitor for HostSystem canceled.
    2022-11-08T16:00:01.208Z error wcp [vchelper/extension_monitor.go:153] [opID=extmon] ExtMon failed to create PC; err: Post "https://vCSA-001.vmware..com:443/sdk": dial tcp 127.0.0.1:443: connect: connection refused
    2022-11-08T16:00:01.208Z info wcp [vchelper/extension_monitor.go:129] [opID=extmon] ExtMon will retry PC WFU loop; interval: 5s
    2022-11-08T16:00:01.293Z info wcp [vcmonitor/view_monitor.go:118] [opID=ViewMon-ClusterComputeResource] ViewMonitor for ClusterComputeResource canceled.
    2022-11-08T16:00:01.293Z debug wcp [httpproxy/vc_proxy_monitor.go:86] [opID=vcProxyMonitor] Stopping VcProxyMonitor.
    2022-11-08T16:00:01.294Z debug wcp [lshelper/keepalive_handler.go:51] error logout ls client: Post "https://vCSA-001.vmware..com:443/ls/sdk": dial tcp 127.0.0.1:443: connect: connection refused
    2022-11-08T16:00:01.296Z info wcp [cmd/main.go:706] Exiting the process
    2022-11-08T16:00:01.296Z info wcp [notifications/notifications.go:220] Notifier stopped.

     

    can you help me? 



  • 2.  RE: WCP crashed while starting

    Posted Apr 13, 2023 12:03 PM

    I had a similar issue in my lab, after troubleshooting for a couple of days, I was unable to find the root cause and ended up re-deploying it.

    Few things you could share/try

     - If it is NSX-T backed, try Disabling and Enabling the Trust

     - More logs/Status of SupervisorVMs etc

     - Open a ticket with VMware Support