VMware Aria Automation Orchestrator

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  • 1.  Vrealize standalone orchestrator 8.11.2 wont start web interface

    Posted Apr 14, 2023 03:13 PM

    Hi

     

    I have installed Orchestrator 8.11.2 and after installation I got blue screen and let it kinda settle for about one hour and then try to telnet port 443 and then tried UI again with https://fqdn  but no luck UI just wont start. Left it overnight and next day still the same situation

     

    I have seen many posts with exactly same problem and then found on communities that people install 8.6.2 and that version works good I am able to log in and configure appliance

    Anybody knows what is the catch with 8.11.2 that it wont run UI. Installation is straight forward however UI just wont start and it wont telnet on port 443

     

     



  • 2.  RE: Vrealize standalone orchestrator 8.11.2 wont start web interface

    Posted Apr 14, 2023 10:08 PM

    Can you confirm all pods are in the running state?

    Can you see any errors in the logs?



  • 3.  RE: Vrealize standalone orchestrator 8.11.2 wont start web interface

    Posted Apr 17, 2023 01:36 PM

    kubectl get pods -n prelude
    NAME READY STATUS RESTARTS AGE
    orchestration-ui-app-74c7d88bc5-mv8b9 1/1 Running 1 2d22h
    postgres-0 1/1 Running 1 2d22h
    proxy-service-c564f6b6f-x6lrb 1/1 Running 1 2d22h
    vco-app-666f785868-5z228 3/3 Running 6 2d22h



  • 4.  RE: Vrealize standalone orchestrator 8.11.2 wont start web interface

    Posted Apr 17, 2023 07:33 PM

    I did deploy 8.11.x many times from scratch. No issues. For a test purpose, I can suggest to try:


    1. re-deploy the vRO and set a root password with a minimum of the special characters (I think minimum one is required, so try to use '!'). After that the password can be changed to more complex.

    2. Make sure that NTP servers are configured and they are reachable (if more than one provided, there is should be no spaces between them. Like 1.1.1.1,2.2.2.2).

    3. The A record and PTR must be created and resolvable before the vRO deployment. If more than one DNS provided, there is should be no spaces between them.



  • 5.  RE: Vrealize standalone orchestrator 8.11.2 wont start web interface
    Best Answer

    Posted Apr 18, 2023 01:19 PM

    OK I dont have time server and no Reverse DNS which is probably what the problem is.

    This is lab so basically we just want to test orchestrator. As i mentionede 8.6.2 works good however 8.11 will not most likely because of things  you mentioned

     

    NTP and reverse DNS are missing

     

    Thanks for  your reply



  • 6.  RE: Vrealize standalone orchestrator 8.11.2 wont start web interface

    Posted Apr 18, 2023 01:22 PM

    You're very welcome.