VMware Fusion has encountered an error and has shut down windows issue

[Furkan Yucel]

I am encountering the error mentioned in the title on the virtual machine with the specifications I've provided below. This error occurs only once each time the VM is restarted. In other words, I do not encounter this error periodically. Below is an example of the steps to reproduce the issue:

1. Log in to the MacBook.
2. Launch VMware Fusion and log in to one of the Windows user accounts.
3. After some time, the error appears.

When I click the "Restart" button on the error screen, I do not encounter the error again as long as the VM remains running. However, whenever the VM is shut down, I encounter this error once during the first login. I will also share the logs as an attachment.

System Informations:

Macbook pro m3 max 48gb 1tb Sequila 15.2 Beta

Windows 11 pro 22631.4460 arm64 

VMware Fusion Professional Version 13.6.1 (24319021)

Thanks for all!

Attachment(s)

fusionUploadedData.log   3 KB 1 version

fusion.log   936 B 1 version

vmware-fusionStartMenu-2.log   1 KB 1 version

system.log.1.gz   2 KB 1 version

VMwareFusionProblemReporter.log   870 B 1 version

vmware-vmfusion-1.log   108 KB 1 version

ls.txt   923 B 1 version

vmware-fusionStartMenu.log   980 B 1 version

vmware-vmfusion-2.log   111 KB 1 version

vmware-vmfusion-0.log   106 KB 1 version

vmware-fusionStartMenu-0.log   980 B 1 version

system.log   46 KB 1 version

system.log.0.gz   1 KB 1 version

vmware-vmfusion.log   89 KB 1 version

vmware-fusionStartMenu-1.log   980 B 1 version

[Technogeezer]

Are you seeing this on released macOS 15.1? If not, I'd also report the issue to Apple as a regression in the beta over behavior from 15.1.

You may also wish to include the vmware.log file (found in the VM's bundle) from the VMs that are reporting the error. 

------------------------------
- Paul (technogeezer)
------------------------------

[Furkan Yucel]

First of all thank you for your answer.

My macOS version is 15.2 Beta.

I attached all of report on this message.

I hope these log files will help.

Attachment(s)

VMware Fusion Problem Report 2024-11-13 at 12.20.50.zip   192.34 MB 1 version

[Technogeezer]

Someone from Broadcom is going to have to look at this and consult with Apple. The logs are indicating that the virtual machine monitor is crashing due to an instruction not being able to be decoded. This sounds deep in the innards of the hypervisor code.

Have you seen this when using macOS 15.1/15.1.1 as the host? If you find that things work in the released macOS versions, then Apple and Broadcom need to get together to figure out what changed in the macOS beta and who needs to fix what.

2024-11-13T09:20:26.511Z Wa(03) vcpu-2 Unable to decode instruction at PC 0xfffff801b22b10b4. Instruction bytes: 0xad400420
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:  X0=ffffaa8e03b76000  X1=ffffd401fe25f000  X2=            ff80  X3=ffffaa8e03b76000
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:  X4=fffffffffffffff4  X5=              30  X6=               8  X7=ffffaa8e04190b20
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:  X8=               0  X9=ffff86c361b0dd40 X10=               1 X11=               1
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: X12=ffffd30189581208 X13=               0 X14=               0 X15=fffff8005603c980
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: X16=    e028587a3eaa X17=    e028587a3eaa X18=ffffd401fc5a2000 X19=ffffd401fe25f000
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: X20=           10000 X21=           10000 X22=ffffaa8e03b76000 X23=ffffaa8e03b76000
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: X24=               0 X25=fffff801b2310000 X26=ffffd30189581370 X27=ffffaa8dfeeaa730
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: X28=               0 X29=ffffd30189581320 X30=fffff801b22d0ab8
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:  PC=fffff801b22b10b4 SP0=ffffd30189581320 SP1=ffffd30189581a50 CPSR=       40001144
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:   ELR_EL1     7ffc3b76f3e4    ESR_EL1         56000007      FAR_EL1 ffff9882531cc880
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:  SPSR_EL1         20000000
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: SCTLR_EL1     100030d059dd   VBAR_EL1 fffff80055602800
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: TPIDR_EL0                0  TPIDR_EL1 ffffd401fc5a2000 TPIDRRO_EL0                2
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: TTBR0_EL1   9000013d270000  TTBR1_EL1   9000013d270800     TCR_EL1      605b5513511
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU: MDSCR_EL1             a000 CSSELR_EL1                2   CPACR_EL1           300000
2024-11-13T09:20:26.511Z In(05) vcpu-2 VCPU:    PMCCNTR_EL0:                0
2024-11-13T09:20:26.511Z Cr(01) vcpu-2 PANIC: Unhandled exit: VPC=0xfffff801b22b10b4 ec=0x24 iss=0x6

One thing I noticed - I see that the VMware SVGA driver version in your VM is earlier than mine. VMware has released a new version of VMware Tools (12.5.0) that you can download from the Broadcom software download site. Can you download and upgrade your VMware Tools version and see if things change?

------------------------------
- Paul (technogeezer)
------------------------------

[Furkan Yucel]

Thanks for your time!

I have just updated VMware tools and will watch how my problem will be

[Furkan Yucel]

I have updated but still have issue. How can I fix it?