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VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

  • 1.  VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 07, 2025 05:18 PM

    I noticed after I upgraded the MAC to iOS Version 13.7.2 no USB devices attached successfully to my guest OS's. Interesting the USB devices are fine under the iMAC first level. I can read and write with no issues. VMFusion lists of USB devices that can be attached to the guest OS shows the device and lets me attached it to the guest OS. I hear the beep indicating the device is attached. When I go to look at the devices attached in the guest OS I do not see them. Also when I detached the USB device from the OS the device detaches. The first level iMAC no longer see this device.

    Interesting when I change the USB configuration from USB 3.1 to USB 2.0 I get a unsupported device (This I expect because the device is a USB 3.1 SSD drive) when attaching the device to the guest OS. 

    Thanks in advance for all your help.



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    Kenneth Jay Cohen
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  • 2.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 08, 2025 12:54 AM

    Since you're referring to Windows 10, I assume that you're running on an Intel Mac. And that you are running macOS 13.7.3. (iOS does not run on Mac hardware, only iPhone devices).

    I just ran a check on a Windows 11 x86_64 VM running on an Intel Mac (macOS 12, Fusion 12.5.2), and a Windows 11 ARM VM running on an M1 Mac mini (macOS 15.3, Fusion 13.5.2) and I find that my iPhone can be claimed by both VMs. I see it in the Windows File Explorer and can import photos from the device into Windows.

    Have you checked the Device Manager within Windows to see if there's a USB device listed for the iPhone? The device should show up in Device Manager under Universal Serial Bus Devices as an Apple Mobile Device USB Composite Device. The driver for the device should be provided by Apple. 

    I'm not sure if the driver under Windows allows writing to the device, though.



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    - Paul (technogeezer)
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  • 3.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 10, 2025 03:38 AM

    You are correct I am running macOS 13,7,3 on the Intel Platform on a old machine. Sorry about my error. 

    In the device table on both Windows 10 & 11 I do see "USB Attached SCSI (UAS) Mass Storage Device" in error after I attached the SSD. When I remove the SSD device this storage controller goes away. At this stage Fusion will not allow me to reassign the device. I have to unplug the device from the mac. After plugging the device in Fusion will allow me to attach the device to my mac and I can read/write to the device on the mac with no issues. Before I attached the SSD drive to Windows I cleared the Windows log files and do not see anything in the log files with regards to this issue. 

    I was able to get a iPhone after attaching it to work under Windows 10 & 11. After the device was attached new software was installed and I could see everything on the iPhone device on both Windows systems.  I suspect my update to macOS 13.7.3 is causing me my issue. Something is incompatible.

    I have a workaround to my issue. I created a directory on the mac and have shared the directory in Fusion shared setting have shared the directory to each Windows VM. It's a extra step to copy files from and to the SSD to the mac shared directory but it works.  A advantage I now have is when I backup the mac with Time Machine I get the files backup on both the SSD and shared directory on my mac to my backup device. When I need to restore one file I do not need to restore the entire virtual machine under a new name to recover individual file(s).




  • 4.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 11, 2025 10:46 AM

    What model Mac are you using? What version of macOS did you upgrade from?

    What is make and model of storage USB device are you using and what type of file system is the device formatted for?

    Is the device directly connected to a USB port on the Mac, or is it connected to a USB hub?



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    - Paul (technogeezer)
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  • 5.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 12, 2025 04:32 AM
    Mac Model Identifier iMAC 18,3 Upgraded from 13.7.2 now running mac OS 13.7.4. SSD LACIE Model LRD0TUA 4TB P/N 2P33PF-400. Format Extended FAT. Device is plugged directly into the iMAC.




  • 6.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 12, 2025 12:05 PM

    Hmmm... 🤔

    I don't have one of those drives to check out, but I've not seen anything like this happen with Fusion running on macOS 13, 14, and 15.

    It's certainly possible that this could be due to a change/bug in macOS (and not Fusion) since you said this worked with macOS 17.3.2. You don't happen to have any LaCie software installed in that VM, do you?

    If you attach this device to the VM and go to Windows Device Manager, what is the driver that Windows says it's using for the USB Attached SCSI (UAS) Mass Storage Device? I do find it strange that this device identifies itself as USB Attached SCSI (UAS) Mass Storage Device and not something more descriptive like the vendor name, but as I say I don't have one of these so that I can check it out. 

    If you connect another type of USB hard drive or USB stick to the VM, does it mount?

    Have you tried Windows troubleshooting advice for devices that won't mount?

    If you post the vmware.log file found in the VM's bundle, that might give some additional clues.

    - paul



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    - Paul (technogeezer)
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  • 7.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 14, 2025 05:33 AM

    Thanks ever so much for your comments above including your suggestions. Interesting I tried to attach several USB devices to both my Windows 10 & 11 devices and they all failed.  I have a Scandisk USB stick and when this device is attached to both Windows 10 & 11 I see  in Device manager for both  Windows "USB Mass Storage Device" in error. I cleared the VMlog files and brought up my Windows 10 system. I have attached the vmlog file from a clean start. Interesting I am seeing USB errors in the vmware log (I am not a expert reader of vmware logs :) ). Also attached are two PDF files showing from the  Windows 10 system "Administrative Log Erros" & "Device Manager Errors" Thank you in advance for your continue suggestions.




  • 8.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 14, 2025 05:01 PM

    Let's try resetting Fusion's USB arbitrator configuration. (note that this will reset all of the answers about where to connect USB devices to your virtual machines, so you may need to set them back the way you'd like)

    • Shut down Fusion
    • Open a Terminal and execute the following command: sudo rm /Library/Application\ Support/VMware/usbarb.rules
    • Restart Fusion

    See if the behavior persists. 



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    - Paul (technogeezer)
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  • 9.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted Feb 16, 2025 09:10 AM

    Good idea but sorry to say no change. The Scandisk did not attached. 

    From the Windows 10 system I see the follow with regards to the usbstor.inf driver failing

    Device USB\VID_0781&PID_5583\4C530001260331115330 had a problem starting.

    Driver Name: usbstor.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Service: USBSTOR
    Lower Filters: 
    Upper Filters: 
    Problem: 0xA
    Problem Status: 0xC0000001

    Thank You for your continue support.




  • 10.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted 30 days ago

    One other idea just popped into my head.

    Can you check the macOS System Settings/System Preferences,> Privacy & Security > Files & Folders and see if VMware Fusion is granted access to Removable Volumes?



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    - Paul (technogeezer)
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  • 11.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted 30 days ago

    Thanks ever so much for your recent idea that popped into your head :). Following your steps listed above this indeed resolved my issue. The only thing I can come up with a update to macOS sometime ago caused this issue. Thanks again and all the best. Cheers for now.




  • 12.  RE: VMFusion 13.6.2 IOS 13.7.3 USB devices not recognized by Windows 11 or 10.

    Posted 25 days ago

    @Technogeezer

    I made an account to say THANK YOU!!  I have been dealing with this issue in Windows 10 ever since an upgrade to macOS Ventura.  I had tried nearly everything (reinstalling VMware Tools, editing the .vmx file, changing the USB compatibility, removing the USB controller, downgrading to VMware Fusion 13.5, etc.), and none of it worked.  During my troubleshooting, I had given VMware Fusion "Full Disk Access" in macOS, but I noticed it greyed out the VMware Fusion "Files and Folders" permissions.  When I removed "Full Disk Access", I was able to click on "Files and Folders", which revealed that "Removable Volumes" was the only option not set to "ON".  After setting the "Removable Volumes" permission to "ON", my external drives were accessible in Windows 10!

    This seems like a two-part failure: macOS Ventura fails to include "Removable Volumes" under the global "Full Disk Access" permission, but VMware Fusion fails to instruct the user to grant "Removable Volumes" permission at any point during a VMware Fusion install or upgrade. In addition, VMware Fusion fails to ask for the permission to be granted when adding USB devices in the virtual machine settings.  Technogeezer, if you have any contacts within Broadcom, could you notify them of this permissions notification failure with VMware Fusion?

    Thanks again for your help!  I could not have figured it out without you!