VMware Cloud Foundation

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  • 1.  VCF 4.3 Cloud Builder Deployment fails due to 'Generate ESXi Server Accounts Data' step

    Posted Sep 16, 2021 09:43 PM

    During a Cloud Builder deployment, it is failing early on in the SDDC Bringup process when it gets to a step for generating the ESXi service account data. This deployment is on a 4-node management cluster following the 4.3 parameter worksheet. The only item to really note is that I have disabled the "Security Thumbprints" validation step. 

    The checklist uploads successfully and when it attempts to perform the bring up the error states:

    Step > Generate ESXi Service Accounts Data

    Failed to generate a password for esxi001.domain.com

    That is all the data I see and I am wondering if something was missed in the prerequisites. After going through the ESXi host requirements the following seems to be the only steps required:

    • Deploy the ESXi build for this 4.3 BOM (used a Dell OEM build that matched the patch number)
    • Configure Management on the DCUI
    • Add the VLAN to the Virtual Machine port group
    • Enable SSH to start with the host and start it
    • Enable NTP to start with the host and start it

    I believe it connects via SSH to the hosts and tries to enable a service account (perhaps for API connectivity?) but I am not sure why it is failing. I have created a case with VMware but figured I would also check the forums in case this was common. My searches have not come up with anything so far.



  • 2.  RE: VCF 4.3 Cloud Builder Deployment fails due to 'Generate ESXi Server Accounts Data' step

    Posted Sep 16, 2021 10:23 PM


  • 3.  RE: VCF 4.3 Cloud Builder Deployment fails due to 'Generate ESXi Server Accounts Data' step

    Posted Sep 16, 2021 11:26 PM

    Thanks Shank. I did try this as well, I noticed it was an additional step in the documentation so I ran it against each host but no luck yet.



  • 4.  RE: VCF 4.3 Cloud Builder Deployment fails due to 'Generate ESXi Server Accounts Data' step

    Posted Sep 16, 2021 11:49 PM

    DNS forward and reverse records match the ESXi hostname?



  • 5.  RE: VCF 4.3 Cloud Builder Deployment fails due to 'Generate ESXi Server Accounts Data' step

    Posted Aug 11, 2022 07:12 AM

    hello,

     

    i have same kind of problem, (failed to generate password error) on one esxi. dns resolution are OK, all prerequisites are ok. it is failing only on one of 4 ESXi node....

    underlying problem (in vf-brungup-debug.log)  is  unable to find valid certification path on https://<nameofesxi>/sdk

     

    i have tried reinstallaing esxi, but same problem. do you have any ideas ?

    thanks !



  • 6.  RE: VCF 4.3 Cloud Builder Deployment fails due to 'Generate ESXi Server Accounts Data' step

    Posted Aug 25, 2022 10:39 PM

     You ever find a fix, I am having this exact same issue.