Unable to download WS-Pro, loop on screening required

[Naan Kaufman]

Hello,

Created new account, tried to download WS-Pro, got download button that said screening required.

Clicked button, entered address on next page, see success message that screening verified and led back to download page that has button.

Clicking button again leads to address page.

What seems to be the issue?

Thanks

[Luis Leitao]

Hi,

I'm having the same issue with multiple products, tried chat assistant without success, created a thread here also, but haven't got a reply.

Last options is to file a support request :-(

[Aditya Sharma]

Hi,

Did you find a solution to this? I am facing the same issue

[Naan Kaufman]

no, all i see on DevTools are errors:

Init iframe start
productfiles:1  Refused to load the script 'https://static.cloudflareinsights.com/beacon.min.js/vcd15cbe7772f49c399c6a5babf22c1241717689176015' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: https://ipv4.d.adroll.com https://d.adroll.com https://players.brightcove.net https://img.en25.com https://s.adroll.com https://enable-sed.broadcom.com https://players.brightcove.net *.zoom.us https://livechat-us-west2.autonom8.com https://www.youtube.com https://livechat-staging.autonom8.com https://searchunify.broadcom.com https://support.broadcom.com https://service.mtcaptcha.com https://service2.mtcaptcha.com https://media.imi.chat https://analytics-js-cdn.liferay.com https://cdn.cookielaw.org https://www.googletagmanager.com https://unpkg.com https://script.crazyegg.com https://www.google-analytics.com https://d3axvq2tzp21o5.cloudfront.net *.broadcom.com". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:66148 Download the React DevTools for a better development experience: https://fb.me/react-devtools
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407  Warning: Invalid DOM property `class`. Did you mean `className`?
    in path
    in svg
    in Unknown
    in span
    in a
    in li
    in ul
    in div
    in li
    in ul
    in nav
    in div
    in Unknown
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407  Warning: Invalid DOM property `stroke-miterlimit`. Did you mean `strokeMiterlimit`?
    in path
    in g
    in g
    in svg
    in Unknown
    in span
    in a
    in li
    in ul
    in div
    in li
    in ul
    in nav
    in div
    in Unknown
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407  Warning: Invalid DOM property `stroke-width`. Did you mean `strokeWidth`?
    in path
    in g
    in g
    in svg
    in Unknown
    in span
    in a
    in li
    in ul
    in div
    in li
    in ul
    in nav
    in div
    in Unknown
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407  Warning: Invalid DOM property `clip-path`. Did you mean `clipPath`?
    in g
    in g
    in svg
    in Unknown
    in span
    in a
    in li
    in ul
    in div
    in li
    in ul
    in nav
    in div
    in Unknown
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407  Warning: Invalid DOM property `stroke-linejoin`. Did you mean `strokeLinejoin`?
    in path
    in g
    in svg
    in Unknown
    in span
    in a
    in li
    in ul
    in div
    in li
    in ul
    in nav
    in div
    in Unknown
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407  Warning: Invalid DOM property `stroke-linecap`. Did you mean `strokeLinecap`?
    in path
    in g
    in svg
    in Unknown
    in span
    in a
    in li
    in ul
    in div
    in li
    in ul
    in nav
    in div
    in Unknown
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:62407
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:68841  Warning: Each child in a list should have a unique "key" prop.

Check the top-level render call using <ul>. See https://fb.me/react-warning-keys for more information.
    in Unknown
    in Unknown
    in Unknown
    in Unknown
    in f
x @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/ProfileLogin@1.0.0/lib/index.es.js:68841
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:56547 Download the React DevTools for a better development experience: https://fb.me/react-devtools
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:6989  It looks like there are several instances of `@material-ui/styles` initialized in this application.
This may cause theme propagation issues, broken class names, specificity issues, and makes your application bigger without a good reason.

See https://mui.com/r/styles-instance-warning for more info.
(anonymous) @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:6989
zcc-sdk.js:9 Init iframe onload
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806  Warning: React does not recognize the `elementAttrs` prop on a DOM element. If you intentionally want it to appear in the DOM as a custom attribute, spell it as lowercase `elementattrs` instead. If you accidentally passed it from a parent component, remove it from the DOM element.
    in input (created by ClayInput)
    in ClayInput
    in div (created by ClayInputGroupItem)
    in ClayInputGroupItem
    in div (created by ClayInputGroup)
    in ClayInputGroup
    in Unknown
    in div (created by ClayCol)
    in ClayCol
    in div (created by ClayRow)
    in ClayRow
    in div (created by ClayContainer)
    in ClayContainer (created by ClayContainerFluid)
    in ClayContainerFluid
    in div
    in Unknown
    in Suspense
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806  Warning: React does not recognize the `showCrossIcon` prop on a DOM element. If you intentionally want it to appear in the DOM as a custom attribute, spell it as lowercase `showcrossicon` instead. If you accidentally passed it from a parent component, remove it from the DOM element.
    in input (created by ClayInput)
    in ClayInput
    in div (created by ClayInputGroupItem)
    in ClayInputGroupItem
    in div (created by ClayInputGroup)
    in ClayInputGroup
    in Unknown
    in div (created by ClayCol)
    in ClayCol
    in div (created by ClayRow)
    in ClayRow
    in div (created by ClayContainer)
    in ClayContainer (created by ClayContainerFluid)
    in ClayContainerFluid
    in div
    in Unknown
    in Suspense
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806  Warning: React does not recognize the `crossClick` prop on a DOM element. If you intentionally want it to appear in the DOM as a custom attribute, spell it as lowercase `crossclick` instead. If you accidentally passed it from a parent component, remove it from the DOM element.
    in input (created by ClayInput)
    in ClayInput
    in div (created by ClayInputGroupItem)
    in ClayInputGroupItem
    in div (created by ClayInputGroup)
    in ClayInputGroup
    in Unknown
    in div (created by ClayCol)
    in ClayCol
    in div (created by ClayRow)
    in ClayRow
    in div (created by ClayContainer)
    in ClayContainer (created by ClayContainerFluid)
    in ClayContainerFluid
    in div
    in Unknown
    in Suspense
    in Unknown
    in Unknown
    in f
k @ combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806
combo/?browserId=chrome&minifierType=js&languageId=en_US&t=1746386622965&/o/js/resolved-module/layout-taglib@16.1.4/render_layout_structure/js/InfoItemActionHandler.js&/o/js/resolved-module/Downloads-eCX@1.0.0/lib/index.es.js:52806  Warning: validateDOMNesting(...): <tr> cannot appear as a child of <div>.
    in tr (created by ClayTableRow)
    in ClayTableRow
    in Unknown
    in div
    in Unknown
    in div (created by h)
    in h (created by ClayCard)
    in ClayCard
    in Unknown
    in div (created by ClayContainer)
    in ClayContainer (created by ClayContainerFluid)
    in ClayContainerFluid
    in div
    in Unknown
    in Suspense
    in Unknown
    in Unknown
    in f