This is unacceptable

[Zachary Murphy]

I was willing to eat an increased price. I was willing to deal with a more convoluted support process.

This, I cannot accept:

Starting approximately Sunday, May 5, 2024, at 7:30 p.m. (PDT), VMware customers should use the Broadcom Support Portal for all of their self-service licensing and support needs.


If you are an End User Computing (EUC) customer, please refer to this knowledge base article for information regarding system and tool migration to EUC hosted systems.

Hitting that page every other search result is unacceptable. A decade of knowledge and discussions on the official forums obfuscated and destroyed.

Unacceptable. Please fix this. Just restore function to the old VMware forums and knowledgebase. Please, just loosen up the reigns a bit, at least until you get to feature parity.

[Benjamin Rogers]

I ended up here after hitting a bunch of old VMware Community links that are now dead in Google results because of this merger. Trying to figure out where they may have been migrated to and saw this. Glad I'm not the only one. What a trainwreck this whole thing is.