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  • 1.  Syslog configuration failed during configure log insight

    Posted May 10, 2017 03:00 PM

    Dear all

    Hi

    after deploy log insight i inser vcenter login info but now get this error

    Syslog configuration failed. See http://kb.vmware.com/kb/2003322 for manual configuration. (Details: Client received SOAP Fault from server: A general system error occurred: Internal error

    Please see the server log to find more detail regarding exact cause of the failure.)

    what is my problem ??????

    BR



  • 2.  RE: Syslog configuration failed during configure log insight

    Posted May 10, 2017 03:04 PM

    It is because of DNS issue you should provide correct FQDN

    This blog can help you

    ESXi syslog - A general system error occurred: Internal error - SFlanders.net



  • 3.  RE: Syslog configuration failed during configure log insight

    Posted May 10, 2017 03:11 PM

    thanks

    but please the link that it say :  http://kb.vmware.com/kb/2003322

    in this link nothing say about dns just say have to set syslog

    and i have attached pic from syslog option in advance page is that correct ?



  • 4.  RE: Syslog configuration failed during configure log insight

    Posted May 10, 2017 07:51 PM

    i have attached 2 pic one of them show error that appear and second of that is syslog config (i have create a folder in datastore with name log and change scratchConfig to /vmfs/volumes/58f4f158-840e70d2-14a0-a0d3c1f1f824/logs

    now what is problem ?

    BR



  • 5.  RE: Syslog configuration failed during configure log insight

    Posted May 11, 2017 02:56 PM

    please see attach file after login to log insight and click on view details for connect to host chk syslog attached error appear now what do i have to do ?

    BR

    Babak



  • 6.  RE: Syslog configuration failed during configure log insight
    Best Answer

    Posted May 11, 2017 05:14 PM

    so thanks the problem has been solved

    fill this field : syslog.global.loghost with tcp://hostname:514

    hostname means log insight

    BR



  • 7.  RE: Syslog configuration failed during configure log insight

    Posted Jul 17, 2017 05:04 PM

    You might also find that if you already had an ESXi host configured with Log Insight and are redeploying you could run into this issue as well. Simply edit the host configuration for this entry: syslog.global.loghost with tcp://hostname:514 and delete the value and save as blank. Go back into Log Insight and reconfigure the host, success.



  • 8.  RE: Syslog configuration failed during configure log insight

    Broadcom Employee
    Posted Jan 14, 2019 06:48 PM

    Experiencing this problem with following environment

    vRealize Log Insight Manager : 4.7.1

    vCenter : 6.7

    vSphere : 6.5

    In this case host doesn't accept the change in value of  "Syslog.global.logHost"  , has anybody else seen this issue.



  • 9.  RE: Syslog configuration failed during configure log insight

    Posted Mar 11, 2021 09:46 PM

    I was having same issue, i stood up a new log insight server and was not able to set new or delete old, until i reset logDir to defaults.



  • 10.  RE: Syslog configuration failed during configure log insight

    Broadcom Employee
    Posted Jun 16, 2022 04:10 PM

    Try configuring Syslog in the ESXi host manually. Run the following commands

    esxcli system syslog config set --loghost='tcp://172.20.xxx.xxx:514'
    esxcli system syslog reload
    nc -z 172.20.xxx.xxx 514