SDDC Manager vCenter Passwords expired

[danielmgrinnell]

My SDDC manager is down and i cant get into the GUI, but CLI works. 

My vCenter root passwords expired and i had to change them, but how do i update SDDC manager with the new passwords.

Thanks 

[Michele Vecchiato]

1) SSH login on SDDC Manager by 'vcf' user.

2) Switch user to 'root' (su - )

3) Restart all SDDC Manager services with command '/opt/vmware/vcf/operationsmanager/scripts/cli/sddcmanager_restart_services.sh' and wait 3 min that all services started.

4) Try to login on SDDC Manager BUI.

5) Navigate on BUI to 'Passowrd Management menu' and select a vCenter root account

6) Select a vCenter root Credendial and selct 'REMEDIATE' fuction.

7) Update the root password and wait the credential task completed.

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Hope this helps
Michele V.
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[danielmgrinnell]

Thanks for the reply!

Unfortunatley i cant get into the GUI after multiple restarts and troubleshooting and will need to do this via CLI. Do you know of a way to update the passwd to the VC's via CLI?

Thanks again!! 

[Michele Vecchiato]

1) SSH login on SDDC Manager by 'vcf' user.

2) Switch user to 'root' (su - )

3) Shutdown & Reboot of SDDC Manager VM with 'shutdown --reboot now' and wait 5 min of all services started and BUI work.

4) Execute step 5,6,7 of my previously posted.

Only way i know to manipulate VCF credentials by CLI, as vCenter(s) passowrd(s), is PowerShell PowerVCF module(PowerShell Module for VMware Cloud Foundation). Try the 'Get-VCFCredential' and 'Set-VCFCredential' after rebooted the SDDC Manager.

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Hope this helps
Michele V.
--
If you want, mark the reply as "Helpful Answer", "Correct Answer" or "Recommend". By marking replies correct or helpful, you make it easier for community members to find replies that might help them in a similar situation
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[sathish kumar]

https://knowledge.broadcom.com/external/article/370003/troubleshooting-sddc-manager-ui-access-i.html#:~:text=If%20it%20fails%20to%20login,out%20or%20does%20not%20match.&text=%2DTo%20rule%20this%20out%20run,in%20the%20SDDC%20Manager%20truststores.