Steven, glad you found the solution - your post beat out my reply.
This typically seems to happen when legal and corporate mandates get involved in things they never use.
This new behavior isn't exclusive to Fusion - it seems to be across the board for the portal.. at least for the free products. I don't have a paid Broadcom product to check whether it applies to them.
to make things worse, you will need to go through the "terms and conditions" two-step tango for each individual version of a product that you download. The system will remember that you agreed to the terms for that product and version, but won't realize that you already agreed to terms if you go to download another product or another version of the same product.
Not exactly the most user friendly way to go about this. Why not one screen that states that I agree to Broadcom terms and conditions for product downloads when I sign up for the account? . And prompt for re-acknowledgment if the terms change.
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- Paul (technogeezer)
vExpert 2025
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Original Message:
Sent: Jul 19, 2025 11:23 AM
From: Steven_Michaud
Subject: More problems downloading Fusion
As recently as a few weeks ago, the instructions here (https://knowledge.broadcom.com/external/article/368667/download-and-license-vmware-desktop-hype.html) worked just fine. Now I'm unable to download any of the "free downloads". The problem is that, on the page where you'd perform the download, the "I agree to the Terms and Conditions" box is greyed out and unusable.
I first noticed this a few days ago, and thought it might be a problem with the page. But it hasn't been fixed, and now it looks like Broadcom has thrown more sand in the gears.
Has anyone else seen this? Does anyone have a workaround?