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  • 1.  Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 08, 2025 09:20 AM

    I've upgraded to Macos Sequoia 15.4.1 on my MacBook Pro M3 Max (before on Sonoma and anything was good).. I'm trying to run VMware Fusion Pro 13.6.3. Since I switched to Sequoia, I get an error message: Directory not empty Unable to open the disk '/Users/cabinet/Virtual Machines.localized/ARM Windows 11 64-bit.vmwarevm/VirtualDisk.vmdk' or any of the snapshot disks it depends on. Failure to activate the 'Disk' module. Failure to start the virtual machine

    If I run an update search, I get the message: Unable to resolve the update server. Check your Internet settings or contact your system administrator.

    Help! I urgently need to access some files!!

    Didier Grob



  • 2.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 08, 2025 09:44 AM

    Did you power off the VM before upgrading macOS?

    Try this.

    • Shut down the Fusion GUI.
    • Locate the VMs bundle folder from the Finder, right click on it, and select "Show Package Contents". 
    • In the window that appears, see if there are any files or folders with a.lck extension. If there are, delete them and empty the Trash. 
    • Now try to restart the VM

    The message about the failure to resolve the updated server is expected. Broadcom now only provides in-product updates for products with an active subscription. As a result of this change in product updates are no longer available for Fusion or Workstation. At this time you need to look at Broadcom's software portal for any available Fusion updates and manually download and install them. 



    ------------------------------
    - Paul (technogeezer)
    vExpert 2025
    ------------------------------



  • 3.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 09, 2025 11:31 AM

    Can you go to the Finder and open the Library folder in your account (you'll need to hold the Option key down while clicking on the Finder's Go menu in order to reveal the Library folder.

    Then navigate to the Logs > VMware Fusion and zip up the files with a .log extension and staring with vmware-vmfusion. (alternatively if its easier you can right click on the VMware Fusion folder and select "Compress").

    Attach that zip file to a reply to this thread. The logs might give us a clue to what is causing directory not empty error. 



    ------------------------------
    - Paul (technogeezer)
    vExpert 2025
    ------------------------------



  • 4.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 11, 2025 12:29 PM

    Here's what I see looking at the logs:

    You are running on a Apple Silicon Mac, but have a virtual machine /Users/cabinet/Virtual Machines.localized/Windows 10. x64.vmwarevm. I examined the .vmx file of this VM and find it's a Windows x86_64 (Intel) VM. That will not run on an Apple Silicon Mac. You may wish to remove it to save disk space unless you're using it to transfer files to the new Windows 11 VM.

    The listing of files from virtual machine /Users/cabinet/Virtual Machines.localized/ARM Windows 11 64 bits.vmwarevm has a lock directory Disque virtuel.vmdk.lck with a file dated from April 23 (23-Avril). That could prevent the VM from starting as Fusion thinks the virtual disk is in use.

    Can you quit the Fusion GUI, open the Terminal app, and run the following command to verify that the lock folder is still present:

    ls -alR "/Users/cabinet/Virtual Machines.localized/ARM Windows 11 64 bits.vmwarevm/Disque virtuel.vmdk.lck"

     

    If that command indicates that the directory Disque Virtuel.vmdk.lck and a file located within it are present, then issue the following command in the Terminal app to remove the lock file:

    rm -rf  "/Users/cabinet/Virtual Machines.localized/ARM Windows 11 64 bits.vmwarevm/Disque virtuel.vmdk.lck"

    Then start the Fusion GUI and try to power on the VM. 



    ------------------------------
    - Paul (technogeezer)
    vExpert 2025
    ------------------------------



  • 5.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 13, 2025 06:59 AM

    Hello!

    I've tried:

    ls -alR "/Users/cabinet/Virtual Machines.localized/ARM Windows 11 64 bits.vmwarevm/Disque virtuel.vmdk.lck"

    But the answer: 

    No such file or directory.

    Always the same error...

    Thanks to continue helping me.


    Didier




  • 6.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 13, 2025 11:23 AM

    Didier,

    I'm puzzled. According to the logs and the output you posted in the support bundle collection, this folder should exist. 

    Please post the output of the following command (copy and paste exactly as noted here):

    ls -alR ~/Virtual\ Machines.localized/ARM*.vmwarevm



    ------------------------------
    - Paul (technogeezer)
    vExpert 2025
    ------------------------------



  • 7.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 13, 2025 11:26 AM

    Here the result:

    .com/kb/HT208050.

    MacBook-Pro:~ cabinet$ ls -alR ~/Virtual\ Machines.localized/ARM*.vmwarevm

    total 120945680

    drwxr-xr-x@ 40 cabinet  staff        1280 13 mai   12:54 .

    drwxr-xr-x@  8 cabinet  staff         256 13 mai   12:54 ..

    -rw-r--r--   1 cabinet  staff       19198 13 mai   12:54 ARM Windows 11 64 bits-0.scoreboard

    -rw-r--r--   1 cabinet  staff       19198  9 mai   18:25 ARM Windows 11 64 bits-1.scoreboard

    -rw-r--r--   1 cabinet  staff       19198  9 mai   12:13 ARM Windows 11 64 bits-2.scoreboard

    -rw-------   1 cabinet  staff     2408448  9 mai   11:43 ARM Windows 11 64 bits.nvram

    -rw-r--r--   1 cabinet  staff         832  9 mai   12:11 ARM Windows 11 64 bits.plist

    -rw-r--r--   1 cabinet  staff       19198 13 mai   12:54 ARM Windows 11 64 bits.scoreboard

    -rw-r--r--   1 cabinet  staff          20 20 août   2024 ARM Windows 11 64 bits.vmsd

    -rwxr-xr-x   1 cabinet  staff        5226 13 mai   12:54 ARM Windows 11 64 bits.vmx

    drwxrwxrwx   3 cabinet  staff          96 13 mai   12:54 ARM Windows 11 64 bits.vmx.lck

    -rw-r--r--   1 cabinet  staff        1101 21 août   2024 ARM Windows 11 64 bits.vmxf

    -rw-------   1 cabinet  staff  4188340224 23 avr.  18:49 Disque virtuel-s001.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s002.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s003.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s004.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s005.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s006.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s007.vmdk

    -rw-------   1 cabinet  staff  4195614720 23 avr.  18:49 Disque virtuel-s008.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s009.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:43 Disque virtuel-s010.vmdk

    -rw-------   1 cabinet  staff  4261937152 10 avr.  10:34 Disque virtuel-s011.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:48 Disque virtuel-s012.vmdk

    -rw-------   1 cabinet  staff  4261937152 23 avr.  18:49 Disque virtuel-s013.vmdk

    -rw-------   1 cabinet  staff  3322281984 23 avr.  18:41 Disque virtuel-s014.vmdk

    -rw-------   1 cabinet  staff  2324234240 15 janv. 13:56 Disque virtuel-s015.vmdk

    -rw-------   1 cabinet  staff   499843072 23 avr.  18:42 Disque virtuel-s016.vmdk

    -rw-------   1 cabinet  staff   509476864 15 janv. 00:40 Disque virtuel-s017.vmdk

    -rw-------   1 cabinet  staff        1245 23 avr.  18:41 Disque virtuel.vmdk

    drwxrwxrwx   3 cabinet  staff          96 13 mai   12:54 Disque virtuel.vmdk.lck

    -rw-r-----   1 cabinet  staff       25131 13 mai   12:54 mksSandbox-0.log

    -rw-r-----   1 cabinet  staff       25131  9 mai   18:25 mksSandbox-1.log

    -rw-r-----   1 cabinet  staff       25128  9 mai   12:13 mksSandbox-2.log

    -rw-r-----   1 cabinet  staff       25131 13 mai   12:54 mksSandbox.log

    -rw-r--r--   1 cabinet  staff         848 13 mai   12:53 startMenu.plist

    -rw-r--r--   1 cabinet  staff       84638 13 mai   12:54 vmware-0.log

    -rw-r--r--   1 cabinet  staff       83908  9 mai   18:25 vmware-1.log

    -rw-r--r--   1 cabinet  staff       84017  9 mai   12:13 vmware-2.log

    -rw-r--r--   1 cabinet  staff       83706 13 mai   12:54 vmware.log

    /Users/cabinet/Virtual Machines.localized/ARM Windows 11 64 bits.vmwarevm/ARM Windows 11 64 bits.vmx.lck:

    total 8

    drwxrwxrwx   3 cabinet  staff    96 13 mai   12:54 .

    drwxr-xr-x@ 40 cabinet  staff  1280 13 mai   12:54 ..

    -rw-r--r--   1 cabinet  staff   512 13 mai   12:54 M10903.lck

    /Users/cabinet/Virtual Machines.localized/ARM Windows 11 64 bits.vmwarevm/Disque virtuel.vmdk.lck:

    total 8

    drwxrwxrwx   3 cabinet  staff    96 13 mai   12:54 .

    drwxr-xr-x@ 40 cabinet  staff  1280 13 mai   12:54 ..

    -rw-r--r--   1 cabinet  staff   512 23 avr.  18:41 M56500.lck

    Thanks

    Didier




  • 8.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 13, 2025 11:44 AM

    Thanks. 

    The lock folder and file dated from 23-avr is still there.

    Shut down the Fusion GUI. From the menu bar VMware Fusion > Quit VMware Fusion.

    (please post the output of the commands that I'm going to tell you to run)

    Issue the following command again to display the files that make up the virtual machine with Fusion totally shut down.  

    ls -alR ~/Virtual\ Machines.localized/ARM*.vmwarevm
    

    You should see the Disque virtuel.vmdk.lck folder with  a file M56500.lck within it.

    Now remove the lock folder:

    rm -rf ~/Virtual\ Machines.localized/ARM*.vmwarevm/Disque\ virtuel.vmdk.lck

    Then re-run the file listing to make sure the lock folder is deleted.

    ls -alR ~/Virtual\ Machines.localized/ARM*.vmwarevm


    ------------------------------
    - Paul (technogeezer)
    vExpert 2025
    ------------------------------



  • 9.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 13, 2025 05:03 PM

    Hi!

    I'm very very very happy to announce that my problem is resolved!

    You did it.

    Congratulations!!!!!!!!

    Many thanks for your help!!

    Many many thanks!!!

    I wish you the best.

    Best regards


    Didier Grob




  • 10.  RE: Impossible to launch Vmware Pro since Mac OS Sequoia

    Posted May 13, 2025 05:45 PM

    That's good news. Glad we were able to get you working again! 



    ------------------------------
    - Paul (technogeezer)
    vExpert 2025
    ------------------------------