Skyline

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  • 1.  Collector listed as inactive?

    Posted Apr 11, 2019 02:47 PM

    Upon login to Skyline Advisor Application

    When I click on the 'Account Details' tab, I see that my collector is listed as inactive. How can I remedy this?



  • 2.  RE: Collector listed as inactive?

    Posted Apr 11, 2019 03:49 PM

    Hi,

    I understand that we have issues with collector. Kindly share the collector id details in the below link so that I can validate from the backend.

    VMware Skyline Community - Smartsheet.com

    Regards,

    Yuvaraj

    Skyline Support Moderator.



  • 3.  RE: Collector listed as inactive?
    Best Answer

    Posted Apr 11, 2019 04:01 PM

    Hi,

    Thank you for the information.I see that you have registered four collectors yesterday,it will take 24 to 48 hours for you to see the complete information about the collectors on advisor.

    Regards,

    Yuvaraj.

    Skyline Support Moderator.



  • 4.  RE: Collector listed as inactive?

    Posted Apr 11, 2019 04:06 PM

    Yes, I deployed one per each vCSA. However, I realized my error, and deleted the original 4 collectors (one per VCSA). Deployed a new collector, registered it, and added all the vCenters to the inventory of the new collector.