Cannot download VMware Workstation pro updates

[Rob Logie]

I personally own two vmware workstation 17  pro lifetime licenses.  However, they are not registered in my broadcom entitlements.  And as I do not have a site ID it seems I cannot register them though they were registered with vmware.

So, I cannot download upgrades of the licensed software I purchased that way.

I then followed the procedure to download and tried the personal use version as a possible workaround.  However, when validating my details that option is blocked as I only have one character in my company name in my profile (As I do not have a company) and it refuses to allow me to download.

So how to I download updates to the licensed software that I have a lifetime license for ?

[a_p_]

What you may do is to enter s.th. like "personal" in the required field to get the download.
From what I read, the binaries are the same, so that you can use your license key for the installation.

André

[Rob Logie]

"What you may do is to enter s.th. like "personal" in the required field to get the download.
From what I read, the binaries are the same, so that you can use your license key for the installation."

I tried that but cannot authenticate for the download as the mandatory company name for my profile only has one character (Even though I have no company name in reality) and the system rejects that.