Backup & Recovery

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  • 1.  BACKUP EXEC v16 cannot connect vcenter 7.0 or esxi 7.0

    Posted Sep 17, 2020 04:35 AM

    Hi

    After upgrading to VMware 7.0, Backup exec 16 cannot connect to neither ESXi hosts nor VCenetre server. The error messages are "The server was unable to complete the requested operation." and "Possible cause: cannot connect to VCenter or ESXi host".

    I checked DNS settings and even changed passwords to a simple one (all based on Symantec posts). Even with wrong passwords, the error is the same. I think VMware has changed Firewall access rules.

    Any comments will be appreciated.

    Ali Ebrahimi



  • 2.  RE: BACKUP EXEC v16 cannot connect vcenter 7.0 or esxi 7.0
    Best Answer

    Broadcom Employee
    Posted Sep 17, 2020 04:43 AM

    Hi Ali,

    Please confirm if backup exec 16 is compatible with vCenter/vSphere 7.0. If found this document which lists vCenter servers up to version 6.5

    https://www.veritas.com/content/support/en_US/doc/BE_16_SCL

    Seems like 7.0 was added to backup exec 21 -->

    https://www.veritas.com/content/support/en_US/doc/125172030-141220018-1

    https://www.veritas.com/content/support/en_US/doc/BE_21_SCL



  • 3.  RE: BACKUP EXEC v16 cannot connect vcenter 7.0 or esxi 7.0

    Posted Sep 17, 2020 05:12 AM

    Hii ashilkrishnan

    Thank you. I will check and let you know the result.



  • 4.  RE: BACKUP EXEC v16 cannot connect vcenter 7.0 or esxi 7.0

    Posted Sep 20, 2020 04:03 AM

    Dear Ashilkrishnan

    Thank you. You were right. Backup Exec 21 solved the problem.

    Thankyou again.



  • 5.  RE: BACKUP EXEC v16 cannot connect vcenter 7.0 or esxi 7.0

    Posted Sep 17, 2020 06:20 AM

    Moderator: Thread moved to the vSphere Backup & Recovery area.