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Access violation in MSI331D!VMCheckDirectX11_1+0x00000307 when running VMware-workstation-full-17.6.4-24832109.exe

  • 1.  Access violation in MSI331D!VMCheckDirectX11_1+0x00000307 when running VMware-workstation-full-17.6.4-24832109.exe

    Posted 5 hours ago
      |   view attached

    I'm seeing the following AV when running VMware-workstation-full-17.6.4-24832109.exe on my Surface Studio Laptop:

    CONTEXT:  (.ecxr)
    eax=64f0120c ebx=00000000 ecx=00802ca0 edx=00000000 esi=64f32da0 edi=64f429f0
    eip=62de8657 esp=0490f4d8 ebp=0490f640 iopl=0         nv up ei pl nz na pe nc
    cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    MSI331D!VMCheckDirectX11_1+0x307:
    62de8657 8b7008          mov     esi,dword ptr [eax+8] ds:002b:64f01214=????????
    Resetting default scope

    EXCEPTION_RECORD:  (.exr -1)
    ExceptionAddress: 62de8657 (MSI331D!VMCheckDirectX11_1+0x00000307)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 64f01214
    Attempt to read from address 64f01214

    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    0490f640 73da00cf     00000006 73c5b800 007f3288 MSI331D!VMCheckDirectX11_1+0x307
    0490f660 73d6477f     00000006 9e8db6a1 73d644e0 msi!CallCustomDllEntrypoint+0x2e
    0490fbd8 76575d49     007f3288 76575d30 0490fc40 msi!CMsiCustomAction::CustomActionThread+0x29f
    0490fbe8 7730d2fb     007f3288 7e53ab39 00000000 kernel32!BaseThreadInitThunk+0x19
    0490fc40 7730d281     ffffffff 7735320e 00000000 ntdll!__RtlUserThreadStart+0x2b
    0490fc50 00000000     73d644e0 007f3288 00000000 ntdll!_RtlUserThreadStart+0x1b

    Crash dump attached.  Problem is 100% repro.  After the AV, the VMware Workstation Pro Setup app hangs seemingly forever.



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    Attachment(s)

    7z
    msiexec.exe.176896.7z   16.73 MB 1 version