Unable to install VMtools on Windows 10 VM

[eisbargfx]

To start off, YES, I have attempted every possible fix for this I could find. I spent 5-ish hours following links and google searches for this, nothing that I could find fixed the issue.

Now. The issue I'm having is that because of VMTools (and possibly some other parts?) not being installed/updated, I can not enable 3d Acceleration. Which one of my programs needs in order to run. However, when I try to install VMTools from [Virtual Machine > Install VMware Tools], it does not install. Instead, I get the error:

Could not find component on update server. Contact VMware Support or your system administrator.

I get this every time I try, including through a VMware reboot and a full host system reboot. I installed Windows through an ISO, but have set CD/DVD to auto-detect as was suggested. Did not fix. I have even gone so far as to manually downloading the VMware Tools ISO and mounting it in Windows, but VMware did not recognize it under CD/DVD and it did not solve the issue. Neither did simply selecting the tools ISO under Use ISO Image.

Host System Info

OS: Manjaro Linux58

Processor: AMD Ryzen 5 3600

Graphics: NVIDIA 1660 Super

Ram: 32gb 3600mHz

VM System Info:

OS: Windows 10 2004 via ISO

Processor: 4 cores assigned to VM

Graphics: 2gb video ram assigned to VM

Ram: 8gb 3600mHz assigned to VM

My apologies if I left out any information.

[Alex_Romeo]

Hi,

Which version of the VMware product are you using?

ARomeo

[Scott Vessey]

Looked here? Index of /45848/tools/releases

[eisbargfx]

Thank you two for taking the time to reply - However, frankly, I'm afraid I will have to close this request as I will be leaving VMware products for the time being.

In between the time of powering off my PC to sleep for the night and turning it back on, the networking connection and/or the virtual Ethernet connection from the host system to the guest system stopped working. Zero settings were changed on either my PC or the VM between the VM's ethernet working and not. I have no reason to justify the now 3 days of troubleshooting it has required for me to make zero progress on fixing this virtualization software.

I thank everyone here for their help and the devs for creating something that others no doubt find excellent, but I have no justification for continuing to use this. My apologies.

[jen2]

What version were you using?

I had the same issue with 15.5.6, and it was fixed in the new version 16

[eisbargfx]

Replying to this again just in case there is a simple fix for all this - I would like to use this VM, but if this can't be fixed...

[eisbargfx]

AlessandroRomeo68​ jen2​ - I am currently using VMPlayer 16.0.0

scott28tt​ I have the 10.0.6 tools, not sure if that is causing a problem. However, I can not download any more recent ones regardless due to the internet not working in the vm.

Apologies for above post, an error keeps occuring and will not let me edit or remove that message.

[bluefirestorm]

You can always get the latest VMware Tools by going to

https://www.vmware.com/go/tools

and it will redirect to a download.

What scott provided should also work as well. As you can see 11.1.5 is the latest for Windows 10 x64 VMs.

You can download the tools to the host machine and then mount the windows.iso to the VM as the virtual DVD drive in the VM settings.

Make sure the guest OS settings is correct (in the Options tab, General). That might be why the very old version is being retrieved.

[Scott Vessey]

Download the Tools ISO to the host (not the VM), then install into the guest via the CD/DVD drive.