Installation Error "Please wait while Windows configures VMware Tools" ; "Time Remaining 17 seconds"

[aurasystems]

I upgraded my Mac to OSX Yosemite 10.10.  After the upgrade, I could no longer use my Windows 7 VM loaded in VMware Fusion 6. 

Error received" Could not open /dev/vmmon: No such file or directory."

I proceeded to upgrade to VMware Fusion 7.0.1.  The download and installation were successful.  I launched VMware Fusion, which automatically launched my Windows 7 VM.  I was able to log in to my Windows 7 VM with my Windows user account.  After logging in, a progress window titled "VMware Tools" popped up stating "Please wait while Windows configures VMware Tools". 

There was a loud bing sound about 75% of the way through and then the window froze.  The bing continues to sound and the Window stays frozen.  I cannot get past this screen.  All I can do is select command + tab to get back to the Mac OS.  Then I am able to quit VMware Fusion, which then suspends my Windows 7 VM. 

I have tried rebooting my Mac and relaunching my Windows 7 VM.  Each time VMware Fusion attempts to re-activate my suspended Windows 7 VM, brining back to the same screen with the frozen progress bar. 

What suggestions might some of you have?   Should I reinstalled VMware Fusion?  If I deleted and reinstall Fusion, will my VM be lost?  Is there a way or key stroke that will kill that frozen window and allow me to relaunch the VM?  Any good suggestions would be appreciated.

Thank you!

[wila]

Hi,

What we usually do with a Windows machine that hangs itself up is shut it down.

Problem is that your windows is virtual and that choosing "shut down" from the menu probably doesn't work.

However if you hold down the options key and then go to the Virtual Machine menu the option "Shut down" changes into "Force Shut Down".

The result is that you are basically pulling the plug from the windows machine.

There's no guarantees that it will bring your machine back alive, but chances are big that it gets your forward.

If you manage to boot afterwards, windows might complain etc.. and you will most likely have to uninstall and reinstall VMware Tools.

Note that you can take a snapshot before using the "Force Shut Down" option as an extra life line.

A backup -with Fusion shut down- would be even better, but the snapshot might be enough depending on your confidence in handling with these type of matters.

--

Wil