if you have the right license and entitlement, you should be able to login to broadcom support portal https://support.broadcom.com/ and goto Tab "Contact Support".
Do you have the sales team contact person, he/she should be able to help to direct you to the right location.
Original Message:
Sent: Jul 04, 2024 02:16 AM
From: Chao He
Subject: Tanzhu TKGI 1.19 can't create Clusters
Hallo,
I don't know if my account has permission to create a service ticket. Can you tell me where to create it? Maybe I can try it.
Original Message:
Sent: Jul 03, 2024 01:44 AM
From: Euclid Sun
Subject: Tanzhu TKGI 1.19 can't create Clusters
the screenshot error message is too small to tell what was wrong, seems like something "failed to retrieve current k8s cluster volumes??"
can you file ticket to get support services?
Original Message:
Sent: Jun 18, 2024 11:45 PM
From: Chao He
Subject: Tanzhu TKGI 1.19 can't create Clusters
Has anyone encountered on tkgi 1.19 that all nodes are in the running state, but the final cluster status is Filed?
The cluster error is as shown below
