Symantec Endpoint Protection cannot open because some Symantec services are stopped. Restart the Symantec services, and then open Symantec Endpoint Protection.

[Migration User]

Hı

I did a system restore on my computer. But the app error :
"Symantec Endpoint Protection cannot open because some Symantec services are stopped. Restart the Symantec services, and then open Symantec Endpoint Protection. "
So what can I do ?
Thank you.

[ℬrίαη]

Try running a repair on it via add/remove programs.

Also, have you rebooted? It may be easier to uninstall/reinstall due to the system restore,

[Migration User]

New error:

Error opening upload log file. 
Make sure the specified log file location exists and is writable.

I found this link:

https://support.microsoft.com/tr-tr/help/2564571/-error-opening-installation-log-file.-verify-that-the-specified-location-exists-and-is-writable.-error-when-attempting-to-uninstall-an-application

but ı did not understand.

[IN007]

Hi,

 

Its a operating system related issue as discribed in the microsoft kb -

https://support.microsoft.com/en-us/help/2564571/-error-opening-installation-log-file.-verify-that-the-specified-location-exists-and-is-writable.-error-when-attempting-to-uninstall-an-application

work around this issue given is to stop and restart the Explorer.exe

kill the explorer.exe process from task manager and then in the task manager click on file>new task

Type explorer.exe and hit enter.

then try repairing the client again.

If this also dont work run cleanwipe and reinstall the SEP client.

[Migration User]

I read and did link.

But ı didn't found file.

There are too many files.

So which one