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SEP 11.0.5002.333 + Win 7 Firewall Issues

  • 1.  SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 04, 2009 10:02 PM
    I have SEP 11.0.5002.333 64 bit unmanaged client installed.  Since I installed it on Windows 7, things like FTP (not using PASV) and SMB mounts do not work.  I tried updating the firewall rules.  However this seemed to have no effect.  I even disabled Network Threat protection.  What do I need to update to be able to establish trusted networks where something like this can work?

    Thanks in advance.


  • 2.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 05, 2009 12:17 AM
    Are you able to see that blocking messages in any of the logs?  


  • 3.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 05, 2009 01:10 AM
    Have you upgraded from an earlier version of SEP?. If yes then try uninstalling the previous version completly and then install SEP RU 5. Please let us know the status thereafter.




  • 4.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 05, 2009 07:48 AM
    I couldn't really tell from the logs.  I would try ftp from the command prompt and check the logs and it appeared nothing was added.

    This was a fresh install.  My system came with Norton Internet Security.  I uninstalled it.  Then I installed SEP.


  • 5.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 06, 2009 01:56 AM
    For getting logs for NTP logs you have to  enable it.
    In the client change settings--->NTP you will get an option for it... 


  • 6.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 06, 2009 08:41 AM
    I looked at all the logs and enabled packet trace.  I don't see anything blocked for ftp.exe.  I did see IPV6 traffic blocked.  I disabled the IPV6 rules in the firewall settings.  Howerver I still saw some IPV6 traffc blocked using the same rule.  Any idea why?


  • 7.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 06, 2009 08:58 AM
    You can also try the command mentioned in the following article:

    https://www-secure.symantec.com/connect/articles/how-repair-winsock-if-it-gets-corrupt

    Also, please check if you are able to list the shared folders on the remote machine from command promt

    net view \\x.x.x.x

    Aniket


  • 8.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 06, 2009 09:24 AM
    The winsock command seems to not have changed anything:  Ftp continues to connect, but ls commands hang.

    The net view command seems to work.  When I do net use, I get connected however dir commands fail with file not found.



  • 9.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 08, 2009 02:39 PM
    I uninstalled SEP.  Then I ran the Norton Removal Tool for Internet Security.  Then I re-installed.  Once I reinstalled, FTP worked.  I then restarted windows 7.  Now FTP is not working again.


  • 10.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Nov 10, 2009 08:39 AM
    The solution was to turn off the windows firewall.  Isn't the SEP Network intrusion protection a firewall?  I don't think I need the windows firewall enabled as well, correct?


  • 11.  RE: SEP 11.0.5002.333 + Win 7 Firewall Issues

    Posted Jan 16, 2010 11:03 AM
    Hi,
    I just installed the unmanaged client of SEP 11.0.5002.333 on Windows 7 and my wireless connections stopped working. I have tried changing the firewall rules, added EAPOL, etc.... but nothing seems to be working.

    Any help would be greatly appreciated.