Endpoint Protection

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  • 1.  DCOM Error

    Posted Jan 27, 2011 09:23 PM

    Hi

    We are getting this DCOM errors on many clients SEP 11.0.0.6005.
    They mostly hang and generate some errors in the system event log like this 10010 Error id:

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 23/01/2011
    Time: 3:47:06 PM
    User: NT AUTHORITY\SYSTEM
    Computer: CPVALX705
    Description:
    The server {7E477741-01A6-4C06-9DAC-55F6174C08A3} did not register with DCOM
    within the required timeout.

    I checked the registry and found

    ContentUpdateManager Class
    {527B301E-8069-4BC3-83DE-1DE320678221}
    "C:\Program Files\Symantec\Symantec Endpoint Protection\SescLU.exe"

    Any suggestions on how to re-register to solve?

    Thx



  • 2.  RE: DCOM Error

    Posted Jan 28, 2011 12:12 AM

    have you tried repairing the SEP client from add /remove programs to check if that re-registers itself?

    Do you use pcanyware?



  • 3.  RE: DCOM Error

    Posted Jan 28, 2011 12:24 AM

    The Description says:
    The server {7E477741-01A6-4C06-9DAC-55F6174C08A3} did not register with DCOM.

     

    Whereas, you searched for

    ContentUpdateManager Class
    {527B301E-8069-4BC3-83DE-1DE320678221} i registry.
    "C:\Program Files\Symantec\Symantec Endpoint Protection\SescLU.exe"

     

    Could you please search for 7E477741-01A6-4C06-9DAC-55F6174C08A3  in reigstry?

     

     


     



  • 4.  RE: DCOM Error

    Posted Jan 28, 2011 08:20 AM
      |   view attached

    Rafeeq I didn't try to repair SEP, these servers are critical and I cannot do it as I like, will try it on Monday night. This is hapening on 5 clients I'm not sure repairing SEP will fix the issue

    We are not using pacanywhere (I attached a prt screen from ADD/remove programs  )

    In the regedit , searched for {7E477741-01A6-4C06-9DAC-55F6174C08A3} in the registry and this pointing to "C:\Program Files\Symantec\Symantec EndPoint Protection\SescLU.exe"

    thank you



  • 5.  RE: DCOM Error

    Posted Jan 28, 2011 10:02 AM

    we shall first try repair, lets see what we get :)



  • 6.  RE: DCOM Error

    Posted Jan 28, 2011 10:16 AM

    Do this:

     

    1. Go to run and type   Start DCOMCNFG,Computer>My Computer> Sesclu
    2. Click the Security tab.
    3. Click Custom Access permissions, click Edit, and then click OK. The Custom access permissions are registered.
    4. Restart the machine

    http://support.microsoft.com/kb/246054