Endpoint Protection

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  • 1.  Wrong IP

    Posted Aug 21, 2011 08:09 AM

    Running a report from SEPM v12.1 for all the ip addresses show as X.X.1.255 for all clients. I don’t know what is happening..



  • 2.  RE: Wrong IP

    Posted Aug 21, 2011 08:15 AM

    Check and see if this helps

     

    https://www-secure.symantec.com/connect/forums/ips-and-download-protection-content-updates-failing

    Paul Murgatroyd

    Symantec Employee
     

    This is a reporting issue, we

    This is a reporting issue, we are aware of the problem. Your clients are still updating.

    http://www.symantec.com/business/support/index?page=content&id=TECH164272

    The short term fix would be to either increase your Download Protection and IPS thresholds or to switch to using the US date format for reporting temporarily.



  • 3.  RE: Wrong IP

    Posted Aug 22, 2011 07:40 PM

    Hello Bodyguard,

    Has this ever worked correctly for you? If so, when did the problem start occurring?

    Do your machines have multiple IP addresses? I suggest running 'ipconfig' (from the Command Prompt) on one or two of the machines affected by this issue to confirm.

    My guess that your machines have multiple IP addresses (perhaps from VPN software or something) and that we're reporting that address to the SEPM.

    James



  • 4.  RE: Wrong IP
    Best Answer

    Posted Aug 23, 2011 05:06 AM

    We are aware of the issue, it will be fixed in SEP12.1 RU1