Hi Chuck,
I have followed yours instructions:
su sisips
/opt/Symantec/scspagent/IPS/./sisipsconfig.sh -test and -view , this is the result:
sh-3.2$ /opt/Symantec/sdcssagent/IPS/./sisipsconfig.sh -test
---------------------------------------------------------------------------
Agent Configuration Tool version 6.0.0.604
---------------------------------------------------------------------------
Testing connection to server 10.0.4.172
Could not connect to server: CONNECTION OPERATION TIMED OUT BETWEEN SERVER AND AGENT
sh-3.2$ /opt/Symantec/sdcssagent/IPS/./sisipsconfig.sh -view
---------------------------------------------------------------------------
Agent Configuration Tool version 6.0.0.604
---------------------------------------------------------------------------
Server Host List - 10.0.4.172
Current Management Server - 10.0.4.172
Port - 443
Protocol - https
Utilities Service Port - 2323
CertFile - /opt/Symantec/sdcssagent/IPS/certs/keystore
Failback Interval - 60 minutes
Tracing - false
Force Retranslation - false
Prevention Feature - enabled
So I think that we have a blocked port or another network issue because the IP address of Manager and agent-cert.ssl are good.