Hi,
Sorry I thought I had replied to this as well at the time when you replied previously.
Yes, I used the extract from text to get it working the I wrote a script to get all variables into an array when there was more than one on an email
Working well too and I've since been able to create a new email template for the system so I could easily lay out the template in the format I wanted to make the Workflow easier to process :)
Sorry for not replying at the time, I thought I had :(
Really apprecated your help then as I did today!