Error 1003.9 Symantec Email Proxy - NEED HELP!

[Migration User]

Dear Community Team,

I need help.  I have been experiencing  this problem during installing Symantec EndPoint exactly in Full Auto Protect mode , whenever i try to send any mail I got the Error

Microsoft Office Outlook Message
Was Unable to be sent because
the connection to your mail server was interrupted
Error 1003.9

IF there's any solution please reply me as soon as possible

Thank you,

Haamlet

[Nirav Mistry]

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010011410001948

[Migration User]

Thanks Nirav for your help but it didnt work
Actually this Error show with the computers in network and with the laptops was in network and disconnected , so the problem related with the policy i think so
but i donno where exactly also when i disable the full outo protect i can sending mails after that , this message only when the symantec V.11.0.6005.562 been in Full Protect ..
 

[Migration User]

Try to follow this and see if this helps

http://support.microsoft.com/kb/813514

[Migration User]

Dear Support
i donno why u always sent to me microsoft option , in case that the problem in symantec
please try to find a way or solution because all the mails now its stop
or tell me how i disable the outgoing mail scanning , actually i dont need it
the problem in the endpoint protection not in outlook , because when i disable the e-mail protection , the mailes sent , and after it enable , the mailes didnt sent and give same error and sometimes it sent sometimes give error
 please check the message again and tell me .

please since i deal with symantec and bought the antivirus i'm facing problems and i didnt find a good support , it should be online support or mail support
looking forward to hear from you as soon as possible

Thanks and best regards

[Migration User]

Go to \Program Files\Common Files\Symantec Shared\ccEmlPxy.dll.

If the file is present then rename it to ccEmlPxy.bak and restart the computer.