Endpoint Protection

 View Only

  • 1.  tamper protection

    Posted Aug 15, 2009 10:22 AM
    Hi our Domino server have been halting (service terminated) regularly in a weekly interval. The service has to be manually started and unfortunately this has been causing disruption to operations especially when this occurs on a weekend, and incoming mails are not being received.  As per checking with Windows Event Log this is caused by symantec tamper protection as SEP is installed in our Domino servers. 'Belnapi.exe' is the target of the tamper and  this may be a bug between Lotus Domino and SEP.  Help is appreciated.


  • 2.  RE: tamper protection

    Posted Aug 15, 2009 10:49 AM
    Hi Please check this link this should definitely help you


    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009022412404548

    In case of any issues please let me know.


  • 3.  RE: tamper protection

    Posted Aug 15, 2009 01:03 PM
    Are all the SEP components installed? I think it is safe to disable the Network Threat Protection on the server if the only traffic passing through is the one for mails and you have another security solution to handle that.


  • 4.  RE: tamper protection
    Best Answer

    Posted Aug 16, 2009 01:57 AM

    Create a Centralized in Tamper Protection for 'Belnapi.exe'  from the SEPM.

    Do you also have the Back Exec alos insatlled on the same machine.

    If the issue is not resolve by this disable the Tamper Protection .
    Log into SEPM---> Click On Clients --> Policy---->Click on General Settings ---> Click on  Tamper Protection ---> Uncheck the Tamper Protection

    imagebrowser image