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  • 1.  Reports how to: create a report showing PCs not receiving updates???

    Posted Jun 23, 2010 04:02 AM

    i'm not sure if these is the right thread for my query but hoping to get an idea for my issue.
    I was tasked to generate a report that would show the PCs not receiving updates. I played around the reports section of SEP Manager but couldn't generate an accurate report.
    We are a medium company with 3-5 domains. as much as we would like to have every machine updated, there are a few that is not updated due to various of reasons.
    With these, we would like to generate a report that would show those PCs and if possible, also show why these machines were not updated.

    Thanks in advance.
     



  • 2.  RE: Reports how to: create a report showing PCs not receiving updates???
    Best Answer

    Posted Jun 23, 2010 04:08 AM
    open sepm
    monitors
    logs
    select: computer status
    click on advanced at the bottom
    under virus definitions select older definitions
    click view log

    https://www-secure.symantec.com/connect/forums/need-help-generating-report-showing-list-clients-have-outdated-definitions-x-days


  • 3.  RE: Reports how to: create a report showing PCs not receiving updates???

    Posted Jun 23, 2010 04:52 AM

    Hi

    You can create a report from SEPM with the Virus defintion, BUT you cannot create a report on why they were not updated.

    Create a computer status report it will have Virus Definitions Distribution


    Title: 'About Computer Status reports and logs'
    Document ID: 2009081410381448
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009081410381448?Open&seg=ent


    Title: 'About the different types of Symantec Endpoint Protection Manager Reports'
    Document ID: 2009081409151448
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009081409151448?Open&seg=ent




  • 4.  RE: Reports how to: create a report showing PCs not receiving updates???

    Posted Jun 23, 2010 05:07 AM
    I think this will work for you.After clicking view log you can export it to a txt file.Them import it to an excel sheet and do a filtering.You may also delete unnecessary columns.


  • 5.  RE: Reports how to: create a report showing PCs not receiving updates???

    Posted Jun 25, 2010 01:58 PM
    Thanks a lot for the help.
    Follow up question maybe, is it possible to automate these process and forward to someone's email? or anything that would automate the process?


  • 6.  RE: Reports how to: create a report showing PCs not receiving updates???

    Posted Jun 25, 2010 02:29 PM
    you need to create a schedule report
    http://service1.symantec.com/support/ent-security.nsf/docid/2009101503441148