Endpoint Protection

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  • 1.  Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 24, 2012 11:21 AM

    Hi,

     

    I tried to re-configure SEPM 12.1 with SQL database but getting error Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    I tried to creat new database still same issue

    Steps I tried :

    Not able to connect to database Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Ping the SQL server no issue.

    Telenet the port 1433 no issue.

    Used both SA and windows Authentication  but still same issue.

    In SQL Server Configuration Manager,

    Checked SQL Server Network Configuration > Protocols for MSSQLSERVER, found enable TCP/IP protocol.

    Provide Ip address of SQL server and FQDN tried but still same issue. 



  • 2.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Broadcom Employee
    Posted Feb 24, 2012 11:41 AM

  • Microsoft SQL Server 2000:
    In SQL Server Network Utility, add TCP/IP to the Enabled protocols list.

  • Microsoft SQL Server 2005 or 2008:
    In SQL Server Configuration Manager, go to SQL Server Network Configuration > Protocols for MSSQLSERVER, and enable TCP/IP protocol.

  •  

  • Once you enable the TCP/IP protocol, restart the SQL Server service.

     

  •  

  •  

  • check this link

  • http://www.symantec.com/business/support/index?page=content&id=TECH95291



  • 3.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 24, 2012 12:10 PM

    I already tried that but still no GO



  • 4.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Broadcom Employee
    Posted Feb 24, 2012 12:22 PM

    can you open sql studio, then check the name server name, is it the same you entered?



  • 5.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 24, 2012 04:21 PM

    Followed the Article : Article URL http://www.symantec.com/docs/TECH95294
    Article URL http://www.symantec.com/docs/TECH104826

    Installed SQL in new machine but still same issue



  • 6.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 24, 2012 05:40 PM

    Exactly which version of SQL is on the remote server? If it is an Express or Compact version, that is not supported.

    If it is a supported version, are the SQL Client Tools installed on the SEPM box?

    sandra



  • 7.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 24, 2012 06:27 PM

    Are you able to login to SQL server by using SQL studio which is installed in SEPM?



  • 8.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 25, 2012 09:10 AM

     

     

    create a file with any name and its extension is udl (eg. sql.udl). Open the file and enter the details you have for sql and check if you have access or not. If you do have access, connect to sql studio and check the permissions you have.

     
     


  • 9.  RE: Error 11501: Unable to create the database for Symantec Endpoint Protection Manager

    Posted Feb 27, 2012 11:54 PM

    There are two problems that can cause this error message to appear.

    Network connectivity between the Symantec Endpoint Protection Manager and the Microsoft SQL Server is unavailable
    Ensure that the Symantec Endpoint Protection Manager can communicate with the SQL server.
    Ensure that the SQL server's IP address is entered correctly in the Server Configuration Wizard on the Manager.
    Use the ping command to determine whether network traffic can flow between the Manager and the SQL server.

    The TCP/IP protocol is disabled in Microsoft SQL Server itself
    In this case, enable the TCP/IP protocol in Microsoft SQL Server. To enable TCP/IP, follow the instructions for your version of Microsoft SQL Server:

    • Microsoft SQL Server 2000:
      In SQL Server Network Utility, add TCP/IP to the Enabled protocols list.
    • Microsoft SQL Server 2005 or 2008:
      In SQL Server Configuration Manager, go to SQL Server Network Configuration > Protocols for MSSQLSERVER, and enable TCP/IP protocol.


    Once you enable the TCP/IP protocol, restart the SQL Server service.