Problem with SEPM, Home,Reports,Monitor is blank

[Migration User]

Hi,

I have just updated to 12.1.2. And now I have problem with SEPM on a remote machine. On the server it self I have no problem to view all tabs in SEPM.

Also to try, I have opened all ports for my network where the remote machine sits on. Everything worked until I upgraded.
I can login and view Policies, Clients and Admin. Anyone have a suggestion I can try?

[Migration User]

HI,

What java version do you have install ?

Try to install java 7...

[Rafeeq]

Try this document

 

Home, Monitors, and Reports tabs are blank in the Symantec Endpoint Protection Manager Remote Console

 

 http://www.symantec.com/business/support/index?page=content&id=TECH103832

[GeoGeo]

Current SEP 12 RU2 console only works with java 7 update 9. Prompts you to install this when you try and connect to the console web page to download the console.

[Mithun Sanghavi]

Hello,

You can disable Internet Explorer Enhanced Security Configuration from within the Server Manager:

1. Open the Server Manager
2. Highlight Server Manager in the left-pane at the top
3. In the right-pane, under Security Information, click Configure IE ESC
4. Turn the Administrators & Users options Off
5. Click OK

and

 

Turn off Enhance Security on the machine.

 

I would also suggest you to follow these steps below:

Restart the machine and then Either Run a Repair of SEPM

OR

Run upgrade.bat to update schema to new version:

1- Stop the Symantec Endpoint Protection Manager services;

click in start --> run --> type services.msc --> stop the Symantec Endpoint Protection Manager

2- Go to <local drive>\Program Files\Symantec\Symantec Endpoint Protection Manager\bin\upgrade.bat

Hope that helps!!