Endpoint Protection

 View Only
Expand all | Collapse all

Set Clientside Disable Password

  • 1.  Set Clientside Disable Password

    Posted Oct 22, 2010 06:09 AM

    Hi All,

    I am trying to setup Endpoint Protection to password protect the disable feature on the client side. Some users need the ability to occasionally disable the password component.

    I cannot find where to set this option. Any help would be useful.

    Regards,

    Anuj



  • 2.  RE: Set Clientside Disable Password

    Broadcom Employee
    Posted Oct 22, 2010 06:28 AM


  • 3.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 06:36 AM

    Check this and let us know whether it helped.

     



  • 4.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 07:00 AM

    As per the screenshot above you have to set this option..and Make sure you do this for all the groups in which you have clients for whom you want to give Password.



  • 5.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 07:05 AM

    The options Require a password to:

    stop the client service, import or export a policy, and uninstall the client

    are already set for all the groups.



  • 6.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 07:30 AM

    Pete's option will not users to disable SEP

    Sandeeps option will help you to set password for unistall

    better to have both  combinations.



  • 7.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 07:50 AM

    I have created a new test group, put a laptop into it and applied Pete's and Sandip's suggestions. The problem persists. Could it be that I am not prompted for the disable password when I attempt to stop the Endpoint protection services because I am using an administrator account?



  • 8.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 07:56 AM

    Even if you apply password or apply the policy suggested by pete still you cannot disable users ability to disable "Symantec Endpoint Protection " Service.



  • 9.  RE: Set Clientside Disable Password
    Best Answer

    Posted Oct 22, 2010 08:05 AM

    You should try stopping symantec management client service not symantec endpoint protection service

    go to start

    run

    type smc -stop

    it will ask you for the password.



  • 10.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 08:07 AM

    Even if you apply password or apply the policy suggested by pete still you cannot disable users ability to disable "Symantec Endpoint Protection " Service.

    Exactly. The only thing that seems to happen is that there service restarts itself after 5 minutes. I saw this set somewhere in the policy.



  • 11.  RE: Set Clientside Disable Password

    Posted Oct 22, 2010 08:11 AM

    That seems to do it. I guess I was looking in the wrong place.

    Thanks for all the help!