My Product: PGP Netshare (PGP Desktop 10.2.1:4461)
Issue: When attempting to open any PDF files located network file storage I receive the error from Adobe Reader X 10.1.3 -
"Acrobat could not open '*Document Name*' becasue it's either not a supported file type or becasue the file has been damaged (for example,it was sent as an email attachment and wasn't correctly decoded)."
Variables and Tests:
- OS Tested with: Win7x32 and Win7x64
- If file is moved local or to other network location not on network storage (Nimble Storage Array) they can be accessed without issue
- Only PDF's are having issues being accessed, tested with docx, img files and various other random file types
- Attempted to access via UNC and Map Drive with same results
I read this post but it didn't provide much help and appeared to be closed without providing any answer.
https://www-secure.symantec.com/connect/forums/netshare-1012-client-question-corrected-version