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Change To: Address Name for SEPM Email Notifications?

  • 1.  Change To: Address Name for SEPM Email Notifications?

    Posted Jul 29, 2010 02:00 PM
    When I was testing SEPv11 RU5 I remember the email notifications showing the SEPM console login name @servername.com. (i.e. Admin@SEPSERVER.com

    When we upgraded to RU6/RU6a all of the notifications began to show the following address in the To: field - servername$@servername.com (i.e. SEPSERVER$@SEPSERVER.com

    Is there anyway to change the To: email address or name being used?


  • 2.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 29, 2010 09:16 PM
    I guess that cannot be changed.


  • 3.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 29, 2010 09:38 PM

    use the username where you specify the mail server IP address under the Admin > Server > servername properties. details then you will recive the E-mail form Username@servername.com



  • 4.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 30, 2010 10:38 AM
    I thought this was only for authenticating against an SMTP. Anyways I entered a username and it didnt change anything.

    Have you tried this and did it work for you?


  • 5.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 30, 2010 11:09 AM
    Why does it force .com at the end?  We do not have a .com domain name.  

    Why cant we use the fully qualified name of the server instead of servername@servername.com?  

    I talked to our sales engineer support guy and he said it could not be changed.  We had to white-list it in our e-mail filter.


  • 6.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 30, 2010 11:32 AM
    You might want to add this to the "Ideas" section of the forum.

    https://www-secure.symantec.com/connect/security/ideas


  • 7.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 30, 2010 12:12 PM
    Here he mentioned that its coming from Servername@servername.com
    Earlier we used get from SYSTEM...i posted the way for changing it but not sure about 11.0.6..should be same though


  • 8.  RE: Change To: Address Name for SEPM Email Notifications?
    Best Answer

    Posted Jul 30, 2010 12:18 PM
    After doing some more searching I found this (was looking for the Idea i posted):

    http://www.symantec.com/connect/blogs/configuring-address-sepm

    www.symantec.com/connect/blogs/configuring-address-sepm

    I'm glad some one finally documented that.

    I thought I did make an Idea suggestion about it, but cant seem to find it ... it was about a year ago I posted it.  Its not worth spending any more time searching for it.

    Someone needs to go through those 1200 ideas and consolidate them to similar requests.



  • 9.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 30, 2010 12:22 PM
    Yes, I just checked, and my mail is still coming from system@servername.com at version ru6a.  I wasn't paying attention to that detail.  It doesn't make much difference.

    Now to go do the blog suggestion.  Crossing my fingers.


  • 10.  RE: Change To: Address Name for SEPM Email Notifications?

    Posted Jul 30, 2010 12:51 PM
    The instructions in the blog worked. Whe I tried it earlier I didnt fully qualify the name but after I added @mycompany.com it worked!