Endpoint Protection

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  • 1.  How to get around 'symantec endpoint protection cannot installed to a path including a reparse point'

    Posted Mar 14, 2012 04:22 PM

    Trying to install SEP 12.1 on a number of virtual machines in which the documents and settings folders have been moved on XP and W7 machines but keep getting this error.  How do I get around this error and install the A/V?



  • 2.  RE: How to get around 'symantec endpoint protection cannot installed to a path including a reparse point'

    Posted Mar 14, 2012 05:23 PM

    Does this help

     

    Could you please post install logs from temp directory %temp% sep_log from machine which the install has failed .

     

    https://www-secure.symantec.com/connect/forums/sep-121-install-error-reparse-point



  • 3.  RE: How to get around 'symantec endpoint protection cannot installed to a path including a reparse point'

    Posted Mar 29, 2012 09:05 AM

    You might need to check this,

    The following restrictions apply to reparse points:

    • Reparse points can be established for a directory, but the directory must be empty. Otherwise, the NTFS file system fails to establish the reparse point. In addition, you cannot create directories or files in a directory that contains a reparse point.
    • Reparse points and extended attributes are mutually exclusive. The NTFS file system cannot create a reparse point when the file contains extended attributes, and it cannot create extended attributes on a file that contains a reparse point.
    • Reparse point data, including the tag and optional GUID, cannot exceed 16 kilobytes. Setting a reparse point fails if the amount of data to be placed in the reparse point exceeds this limit.
    • There is a limit of 31 reparse points on any given path.


  • 4.  RE: How to get around 'symantec endpoint protection cannot installed to a path including a reparse point'

    Posted Mar 29, 2012 09:05 AM

    I think there is a problem with the reparse points on the machines. You can query for the reparse points and delete them. After that try to install SEP.

    There is a utility called "FSutil" which will help you in deleting the reparse points. You can find it from the below link,

    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/fsutil_reparsepoint.mspx?mfr=true

    Alternativley on Windows 7 you can use the following command to serach for the reparse points,

    dir /AL /S