Endpoint Protection

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  • 1.  Adding Device Control to Existing SEP Clients

    Posted Sep 07, 2009 11:42 AM
    Hello,

    I have a site currently running SEP but only the AV and AS components. I'd like to introduce Device Control. Does this require a re-install to the client, or can I somehow enable it via a policy?

    Thanks.


  • 2.  RE: Adding Device Control to Existing SEP Clients

    Posted Sep 07, 2009 12:54 PM
    Hi,

            Please check the following link which explains the Device control policy and its requirement in detail.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008032010523548


  • 3.  RE: Adding Device Control to Existing SEP Clients

    Posted Sep 07, 2009 01:00 PM
    You must create exclusions for each individual device. If there are, for example, 15 different Administrator USB keys, you will need to create 15 different exclusions, one for each device.  The only other alternative to this is to not block all USB devices.

    Gather the Device ID of device(s) to exclude using the DevViewer tool:

    Double click DevViewer.exe tool located on CD2 in the /Tools/NoSupport/DevViewer  folder.
    Plug in the device you want to gather the Device ID from.
    Run the DevViewer.exe tool and browse to find the device.  USB keys are, for example, located under Universal Serial Bus controllers/USB Mass Storage Device
    Select the device, and on the right you will see information about the device.
    Copy down the entire Device ID.  The Device ID should look similar to this:

    USB\VID_054C&PID_0243\1206092800314

    Exit the DevViewer Tool.

    Create the exclusion:

    Open the Symantec Endpoint Protection Manager (SEPM) console.
    Click Policies.
    Click Policy Components.
    Click Hardware Devices.
    Click Add a Hardware Device...
    Enter a name for the exclusion.
    Click Device ID.
    Enter the Device ID exactly as seen in the DevViewer tool.
    Click OK.

    Assign the exclusion:

    Click Policies.
    Click Application and Device Control.
    Double click the policy you wish to edit.
    Click Device Control.
    In Devices Excluded From Blocking, click Add.
    Click the exclusion you created earlier, then click OK.
    Click OK.

    **NOTE**

    While not required, it is advisable to set up a message using Notify users when devices are blocked.  This will let users know when Application and Device control blocks access to a device, rather than simply blocking it and not letting the user know.


  • 4.  RE: Adding Device Control to Existing SEP Clients

    Posted Sep 07, 2009 01:36 PM
    Adding Application and Device control to your existing client install package is very simple...coz you have to install ALL the 3 features of SEPM ( AV n AS , PTP and NTP ) then only application and device control works.So what you need to do is in SEPM
    Admin- Install Packages-Update group with package--next --next- upgrade settings--unheck main existing client feature set and select all features.--Click Next--select the groups on which you want all these features--finish..
    Within hours all your clients will have all the features installed ( not enabled )
    Coz you'll need to reboot them once for NTP to get enabled.