Hi Jedi,
The "no information" messages indicate that there is no data to process into pie-chart graphics. I recommend adding some by running tests, then verifying that the charts display correctly.
This article may help: it includes info about the Eicar test file:
What to do when you suspect that a Symantec AntiVirus product is not detecting viruses (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2001031909215448)
Another way to add some data would be to download and run an application that PTP will detect--- remote access tools like VNC, etc are safe and should result in a pop-up/data that is displayed in the charts.
Please let the forum know of your progress!
Thanks and best regards,
Mick