Patch Management Solution

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  • 1.  Help required.!!!!!

    Posted May 18, 2013 03:29 AM

    Help required. find the attach

    Patch is running fail to install.

    errro.jpg

     



  • 2.  RE: Help required.!!!!!

    Posted May 18, 2013 03:48 AM

    Hi Rrajar,

    Look likes your windows 7 patch are failed.

    Could you provide some more info.

    How much disk space available in C: drive ?

    check below mention services are started mode

    Windows Update Service for Windows 7

    Computer Browser Service

    and windows firewall disabled

     

     



  • 3.  RE: Help required.!!!!!

    Posted May 18, 2013 06:04 AM

    Please check agent logs (default location is - %Program Files%\Altiris\Altiris Agent\Logs) for any errors/exceptions and paste them here?



  • 4.  RE: Help required.!!!!!

    Posted May 18, 2013 06:26 AM

    Restart the system and start the window update service



  • 5.  RE: Help required.!!!!!

    Posted May 18, 2013 08:28 AM

    Yes client is of Win7

    Almost 25 GB free in C drive

    Firewall service is disable in our network

    Services i will be check and confirm.



  • 6.  RE: Help required.!!!!!
    Best Answer

    Posted May 19, 2013 02:08 AM

    Hello,

    Yes it's mandatory for running these service when you want to patch updatation activity in xp and windows 7 system,

    You can verify these service are started mode for above mention also you can run the patch software update cycle by command line.

     

    How can I start a Patch software update cycle from the command line?

     

    Article:HOWTO4198  |  Created: 2006-07-07  |  Updated: 2013-02-12  |  Article URL http://www.symantec.com/docs/HOWTO4198

     



  • 7.  RE: Help required.!!!!!

    Posted May 20, 2013 07:14 AM

    I have tried the above link command remotely. How can i confirm wheter the patches installation start or not.?



  • 8.  RE: Help required.!!!!!

    Posted May 20, 2013 07:22 AM

    hello,

    If you want to verify you can check manually or wait next Windows System Assessment Scan schedule.

    You can find report patch compliance report after running Windows System Assessment Scan

    All reports ->Software->Patch Managment->compliance



  • 9.  RE: Help required.!!!!!

    Posted May 20, 2013 05:11 PM

    I am just going to add this link that may help if the updates fail to install by manually running the update files (without using Altiris). There are several suggestions by MS.

    http://support.microsoft.com/kb/2509997