Endpoint Protection

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  • 1.  Auto-Protect Trusted processes

    Posted Aug 08, 2013 12:05 PM

    SEPM has a setting in Auto-Protect "Do not scan files when trusted processes access the files".

    Which processes are considered trusted?

    Is this a predefined list, or is it something that is checked with Insight?

    Or something that Sonar considers as trusted?



  • 2.  RE: Auto-Protect Trusted processes
    Best Answer

    Trusted Advisor
    Posted Aug 08, 2013 12:07 PM

    Hello,

    At the moment, the only trusted process is the Windows Search Indexer and it isn’t customizable.

    Virus and spyware scans include a feature that is called Insight that lets scans skip trusted files. You can choose the level of trust for the files that you want to skip, or you can disable the option. If you disable the option, you might increase scan time.

    Check this Thread with similar issue:

    https://www-secure.symantec.com/connect/forums/files-trusted

    Secondly, check these Articles:

    About the files and folders that Symantec Endpoint Protection excludes from virus and spyware scans

    http://www.symantec.com/docs/HOWTO80947

    Security Response recommendations for Symantec Endpoint Protection 12.1 settings

    http://www.symantec.com/docs/TECH173752

    Hope that helps!!



  • 3.  RE: Auto-Protect Trusted processes

    Posted Aug 08, 2013 12:10 PM

    Auto-Protect can also skip the files that are accessed by trusted processes such as Windows Search.

    http://www.symantec.com/business/support/index?page=content&id=HOWTO80947



  • 4.  RE: Auto-Protect Trusted processes

    Posted Aug 08, 2013 12:11 PM

    I've not found a specific KBA to outline what these would be or what is considered a trusted process.