failed to start

[Migration User]

Error : 1920, "SepMasterService" failed to start the Symantec endpoint Service.

[Migration User]

Solution is attach here

http://www.symantec.com/business/support/index?page=content&id=TECH187151

 

Hope it will help you

[pete]

does restart of machine helps?

 

[Migration User]

This issue is occured while installing the SEP Client. error attached here

[Mithun Sanghavi]

Hello,

What version of SEP 11.x are you running? OR Are you running SEP 12.1 ?

What OS are is this issue occurying on?

Could you upload us the SEP_Inst.log from %temp%?

Also, try the steps below:

• Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
• Select and right click SMC and choose Permission from the drop down menu
• In permissions add the User, Administrator and SYSTEM with full permission
• Reboot the machine

Try again installing SEP.

Hope that helps!!

[Migration User]

 Resolution 1

1. Click Start
2. Click Run.
3. Type regedit
4. Click OK.
5. Navigate to the following subkeys:
   • HKEY_LOCAL_MACHINE\Software\Intel
   • HKEY_LOCAL_MACHINE\Software\Symantec
   • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion
   • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths
   • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
      
6. For each of these keys, ensure that "Administrator", "Administrators" and "System" have Full Control.

Warning: If all of the groups: "Administrator", "Administrators" and "System" have Full Control, DO NOT CHANGE ANYTHING, instead proceed to Resolution 2.
 

Resolution 2
The Trusted Publishers Properties must have "Allow the following users to Select Trusted publishers" configured to "End Users." To change this setting follow the below steps:

1. Go to Default Domain Controller Security Settings> Software Restriction Policies> Trusted publishers
2. Change the settings from "Enterprise Administrators" to "End Users."
   • This sets AuthenticodeFlags = 0 under the following registry locations.
     • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\TrustedPublisher\Safer\AuthenticodeFlags
     • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher\Safer\AuthenticodeFlags
     • HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\TrustedPublisher\Safer\AuthenticodeFlags
        
3. Perform the following: gpupdate /force, to force a refresh of the Group Policy on the AD Server.

• Resolution 3
  If the CustomSD entry for the Application Eventlog has been modified, then the "Symantec Settings Manager" will not be able to read/write to that Application Eventlog.
  
  Please read and follow the directions in the following Microsoft document to ensure that the CustomSD entry for the Application Eventlog is set to default:
  "How to set event log security locally or by using Group Policy in Windows Server 2003" at URL: http://support.microsoft.com/kb/323076

http://service1.symantec.com/SUPPORT/ent-security.nsf/7bc18d1a4d5824eb882573410063493f/1b2e84935a72a896652573c40078a0b4?OpenDocument

[Migration User]

Also try following article

Symantec AntiVirus: "Error 1920". "The Service failed to start. Verify that you have sufficient privileges to start system services."

 

http://www.symantec.com/business/support/index?page=content&id=TECH103676

 

Hope it can helpful to you

[Migration User]

Hi,

Did you check the permission on the service? Are you logged in as with less previlege?

[Migration User]

Syed- our issue close or still pending?