Hi all,
We distribute a basic software package that is really just a collection of html and word files using a standard .exe install
However, customers of ours with different installs of Norton AV get warning messages, please see below.
What is the best way/process to deal with this?
Can we submit our package to Norton?
Threat: WS.Reputation.1
____________________________
____________________________
On computers as of
Not Available
Last Used
26/09/2012 at 10:36:37
Startup Item
No
Launched
No
____________________________
____________________________
Unknown
Number of users in the Norton Community that have used this file: Unknown
____________________________ Unknown This file release is currently not
known.
____________________________
Medium
This file risk is medium.
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Threat Details
Threat type: Insight Network Threat. There are many indications that this
file is untrustworthy and therefore not safe ____________________________