IT Management Suite

  • 1.  Unable to find Serial Number BIOS data class in Inventory Solution 7

    Posted Sep 10, 2009 05:36 PM
    In Inventory 6 there is a data class called Inv_AeX_HW_Serial_Number that contains the following: System Manufacturer, Computer Model, Serial Number, System Model Number, Asset Tag, Source, Agent Version, Computer Type, UUID.

    In CMS 7 I cannot find this data class.  The data class is there but shows up under the 6.x Data class and is not being populated by Inventory.

    I do have Hardware Inventory enabled and am returning hardware information.

    Seems silly that I would have to write a custom inventory to return Serial Number out of the BIOS.

    Any help?


  • 2.  RE: Unable to find Serial Number BIOS data class in Inventory Solution 7

    Posted Sep 11, 2009 03:39 PM
    jjesse,
    It seems they Serial Number is accessible via a view.  The following from the "Computers by Serial Number" report:

    SELECT DISTINCT     
        i.[Guid],
    i.[Name],  
    i.[Domain],      
    s.[Identifying Number] [Serial Number]          
    FROM dbo.vComputer i

    JOIN dbo.vHWComputerSystem  s 
      ON s.[_ResourceGuid] = i.[Guid]      

    JOIN dbo.CollectionMembership cm 
    ON i.[Guid] = cm.ResourceGuid 
    JOIN dbo.vCollection it 
    ON it.Guid = cm.CollectionGuid 
    WHERE s.[Identifying Number] <> 'Not Found'     
    AND s.[Identifying Number] <> 'No Asset Tag'     
    AND s.[Identifying Number] <> 'not yet supported'   
    AND LOWER (s.[Identifying Number]) LIKE LOWER ('%Serial Number%')   
    AND LOWER (i.[Name]) LIKE LOWER ('%ComputerName%')   
    AND i.[Domain] LIKE '%Domain%'  
    AND lower (it.[Guid]) LIKE lower ('%Filter%')   
    ORDER By i.[Name]
      vHWComputerSystem in turn pulls its serial number (or rather [Identifying Number]), from the table
     

    Inv_HW_Computer_System

      
    .[Identifying Number].  There is also a [Serial Number] column in the Inv_HW_Baseboard table.


  • 3.  RE: Unable to find Serial Number BIOS data class in Inventory Solution 7

    Posted Sep 11, 2009 03:41 PM
    Clearly, alot of our custom reports are going to have to be re-written...or the legacy tables will need to be reconstructed as Views against the new Inventory schema (and frankly I'm surprised that they aren't already).


  • 4.  RE: Unable to find Serial Number BIOS data class in Inventory Solution 7

    Posted Sep 23, 2009 04:05 PM
    How about trying the Inv_HW_Chassis table?  There's also the "Identifying Number" column in Inv_HW_Computer_System.



  • 5.  RE: Unable to find Serial Number BIOS data class in Inventory Solution 7

    Posted Oct 20, 2009 04:19 PM
    Hi, after running a full inventory, I got those information exactly the 2 places you give above, thanks Mitch.
    It seems I was not having those running standard "standalone" inventory :-(
    I test on a Dell laptop.