TouchDown

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  • 1.  Touchdown for MS Exchange issues on Android(OS Ver Nougat)

    Posted Apr 21, 2017 12:24 PM

    To the Community,

    Our corporate standard for integrating with MSExchange on Android based devices, is Touchdown.

    Recently, I've noticed strange characters affixed to the end of any Exchange related emails, generated or responded to from my Android device.

    While I'm not certain, it seemed to start after the refresh to the Nougat OS.

     

    Here are the particulars:

    Touchdown ver: 9.0.00437

    Device: Samsung Galaxy s7

    Mail Client: MS Outlook 365

     

    Any ideas?

     

    Thanks in advance,

     

    William



  • 2.  RE: Touchdown for MS Exchange issues on Android(OS Ver Nougat)

    Posted Apr 24, 2017 03:00 PM

    Hi,

    Can you email into touchdown-support@symantec.com and we can get more details there?



  • 3.  RE: Touchdown for MS Exchange issues on Android(OS Ver Nougat)

    Posted Aug 17, 2017 07:52 AM

    If you have got the resolution from Symantec then please paste it here so that we can also refer it.



  • 4.  RE: Touchdown for MS Exchange issues on Android(OS Ver Nougat)

    Posted Aug 17, 2017 11:23 AM

    Hi,

    Email into touchdown-support@symantec.com, that's the best way to get support.