IT Management Suite

  • 1.  7.5 PXE Boot / No Images After 7.5 Upgrade

    Posted Nov 08, 2013 09:48 AM

    Recently upgraded from 7.1 SP1 to 7.5.

    We run our PXE services on a separate site server located adjacent to our NS server.  The site server also duplicates as our package server.  Anyways, after the upgrade I was having trouble PXE booting.

    The first problem I ran into was not getting a boot file at all.  I realized that NBS did not install on my site server.  I manually installed it following the tech article found here (http://www.symantec.com/business/support/index?page=content&id=TECH211634).

    I now have the PXE services on my PXE server, and can PXE boot.  However, now when I PXE boot after going through the F8 menu I do not have any preboot images.  I looked on my PXE server ("E:\Program Files\Altiris Agent\Agents\Deployment\SBS\Images") and the folder is empty besides the BStrap folder.

    I then checked the Bootwiz log ("E:\Program Files\Altiris Agent\Agents\Deployment\SBS\Bootwiz\{REALLY-LONG-GUID}\cache\bootwiz\bootwiz.log"), and see that Bootwiz is at least running, but it doesn't look like it's completing.

    Attached is a copy of my Bootwiz log file.  I see multiple errors across it....

    To name a few:
    2013/11/08 08:19:45 I: .<CPlatformWinPe2::VerifyImportPath - returning 553 (BDC_ERR_MISSING_OS_FILES)

    2013/11/08 08:23:12 I:     Exit code: (20) 20 BDC_EXIT_INVALID_OS_TYPE - Invalid OS type
     

    Looking on my SMP at Preboot Configuration Status my NBS Site Server shows up, but none of the configuration architecture status sets are green; all red.

    Any suggestions or assistance from folks would be greatly appreciated.



  • 2.  RE: 7.5 PXE Boot / No Images After 7.5 Upgrade

    Posted Nov 08, 2013 09:49 AM
      |   view attached

    Attachement.

    Forgot to convert it from a .log so boards would accept it.

    Attachment(s)

    txt
    bootwiz.txt   275 KB 1 version


  • 3.  RE: 7.5 PXE Boot / No Images After 7.5 Upgrade

    Posted Mar 04, 2014 12:09 AM

    Did you get this resolved.  I just recently upgraded and seeing similar issues.  No pxe configs in the boot menu after F8 etc.  My PXE Configuration settings look right and show up on all my site servers.  I've opened a case, but I've found typically help from fellow users is quicker and more resourceful than support.



  • 4.  RE: 7.5 PXE Boot / No Images After 7.5 Upgrade

    Posted Mar 04, 2014 09:48 AM

    It has been a while, but if I recall correctly my BDC folder was not populated properly.  For some reason during the upgrade over half the file contents of it were missing.  Which is why when bootwiz was ran it could not create the preboot environment because it was missing the necessary OS files.  I ended up having to have tech support send them to me.

    Don't quote me on this, but a properly populated BDC folder should have about 1580 files across 452 folders.

    Hope that helps.